Trevor Duran
Meridian,ID
Summary
Dynamic and reliable with a proven track record at ERB Medical. Skilled in cross-departmental communication and problem resolution, I am committed to operational excellence and customer service support through collaboration, adaptability, attention to detail and organization. Experienced with handling customer interactions and resolving issues promptly. Committed to building strong customer relationships through professional communication, empathy and team work.
Overview
11
11
years of professional experience
Work History
Operation Specialist/Facilities Coordinator
ERB Medical
10.2021 - 10.2025
- Coordinated cross-departmental communication to ensure alignment on project goals and deadlines.
- Implemented quality control measures, ensuring compliance with industry regulations and standards.
- Analyzed data informing strategic decisions for resource allocation and inventory management.
- Ordered, maintained and distributed supplies and inventory.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Maintained facility grounds, equipment, and safety compliance.
- Coordinated with vendors for timely maintenance services, ensuring operational efficiency.
- Enhanced facility safety by conducting regular inspections and identifying hazards.
- Managed access control systems to ensure building security and employee safety.
- Improved employee satisfaction with workspace by implementing ergonomic office solutions.
- Coordinated with cleaning staff to maintain high standards of cleanliness and hygiene.
- Reduced downtime in facility equipment by establishing preventive maintenance schedule.
- Streamlined inventory management for maintenance supplies, reducing unnecessary expenditures.
- Assisted with meetings and conference room reservations.
- Provided support and services related to mail and deliveries.
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Streamlined work order processes to increase response time and enhance customer satisfaction.
- Conducted regular facility inspections to identify repair needs or improvements.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Collaborated with management to foster efficient use of facility space and resources.
- Served as point of contact for internal and external customers seeking support and information.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Conducted regular inspections of facilities, identifying areas for improvement and implementing corrective actions.
Loss Prevention Specialist
Bird Co and Lime Micromobility
01.2019 - 03.2021
- Implemented loss prevention strategies, reducing inventory shrinkage through proactive measures.
- Developed and maintained relationships with local businesses to share intelligence on crime trends.
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
Freelancer
Various
01.2015 - 01.2019
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Established strong client relationships, resulting in repeat business opportunities.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Strengthened client relationships with consistent communication and timely project updates.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
La Vista High School
Fullerton, CASkills
- Operational efficiency
- Cross-departmental communication
- Quality control measures
- Customer service support
- Problem resolution
- Planning and coordination
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Excellent communication
- Conflict resolution
- Time management
Languages
English
Native or Bilingual
Timeline
Operation Specialist/Facilities Coordinator
ERB Medical
10.2021 - 10.2025
Loss Prevention Specialist
Bird Co and Lime Micromobility
01.2019 - 03.2021
Freelancer
Various
01.2015 - 01.2019
High School Diploma -
La Vista High School