Solomon Werkema
Dumfries,VA
Summary
Committed to delivering exceptional results in every task. Thrives in fast-paced customer service environment, bringing strong communication and problem-solving abilities. Developed skills in managing transactions and resolving customer issues efficiently. Looking to transition into new field, leveraging customer service experience and dedication to delivering outstanding results.
Overview
3
3
years of professional experience
Work History
Electrician
Dynalectric Company
02.2025 - Current
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Customer Service Associate
Wawa
08.2022 - 02.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Patriot High School
Nokesville, VASkills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Strong customer focus
- Problem-solving
- Time management
- Critical thinking
- Team collaboration
Timeline
Electrician
Dynalectric Company
02.2025 - Current
Customer Service Associate
Wawa
08.2022 - 02.2025
Patriot High School
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