Solyn Miranda Melendez
Oxon Hill,MD
Summary
Versatile and results-driven professional with a robust background spanning home renovation, culinary arts, and business management. Excelled at Archer Hotel by enhancing dining experiences through innovative recipes, achieving repeat business. Skilled in drywall installation and client communication, consistently exceeding customer expectations. Proven ability to deliver exceptional outcomes under tight deadlines, showcasing a blend of technical proficiency and interpersonal acumen.
Overview
11
11
years of professional experience
Work History
Home Renovator
Part Time
11.2024 - Current
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
- Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
Chef
Archer Hotel
07.2023 - 09.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Customized meal plans for guests with dietary restrictions, ensuring welcoming and inclusive dining experience.
Business Owner
MLS Cleaning
05.2021 - 05.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Valet Parking Cashier
Embassy Suites Hotel
01.2016 - 02.2020
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
- Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
Housekeeper
Marriot West End
01.2014 - 12.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
High School Diploma -
Instituto Mixto
Tegucigalpa, Honduras06-1998
Skills
- Drywall installation
- Client communication
- Siding installation
- Framing
- Customer service
- Work ethic and integrity
- Ability to follow directions
Timeline
Home Renovator
Part Time
11.2024 - Current
Chef
Archer Hotel
07.2023 - 09.2024
Business Owner
MLS Cleaning
05.2021 - 05.2023
Valet Parking Cashier
Embassy Suites Hotel
01.2016 - 02.2020
Housekeeper
Marriot West End
01.2014 - 12.2016
High School Diploma -
Instituto Mixto
Similar Profiles
Ida Johanne HentzeIda Johanne Hentze
Cleaning Staff Member at Part TimeCleaning Staff Member at Part Time
Kyle CaveKyle Cave
Welder fabricator at Part TimeWelder fabricator at Part Time
Ruby CowieRuby Cowie
Briskets at Part TimeBriskets at Part Time