Somali Thompson
George Town
Summary
Results-driven professional with diverse background in law enforcement, administration, sales, and customer service. Strong problem-solving abilities, excellent communication skills, and proven track record of efficiently managing operations. Skilled in handling regulatory processes, customer relations, and data management. Eager to leverage skills in dynamic and growth-oriented environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Constable
Royal Cayman Islands Police Service
12.2022 - 12.2024
- Managed crime scenes to protect personnel and preserve evidence
- Determined the appropriate course of criminal prosecution by analyzing and evaluating information
- Performed general patrol services and provided traffic control
- Protected life and property through enforcement of regulations and laws
- Assisted in special investigations and crime prevention programs
- Conducted witness interviews and gathered details regarding incidents to determine the best course of action
- Engaged with local individuals and community leaders to discuss crime reduction strategies
Administrative Assistant
Seasonal Apparel
12.2021 - 05.2022
- Composed correspondence, reports, and meeting notes
- Managed inventory to ensure all supplies were in stock and within budget
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials
- Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products
Administrative Assistant
Virtue Construction
06.2020 - 12.2020
- Exhibited polite and professional communication via phone, email, and mail
- Supported the team by performing tasks related to organization and strong communication
- Ensured the operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
- Provided information by answering questions and requests
- Maintained supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, and expediting orders for supplies
Sales Representative
Kirk Freeport
09.2019 - 03.2020
- Restocked and organized merchandise on the front lines
- Answered questions about store policies and addressed customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Operated a cash register for cash, check, and credit card transactions with excellent accuracy levels
- Set up new sales displays each week
- Promoted product features, answered questions, and redirected objections to highlight positive aspects
Receptionist
Cayman Professional Confidential Agency
07.2017 - 07.2018
- Managed front-desk operations, greeted customers, and directed inquiries
- Assisted with clerical duties, including filing, data entry, and handling confidential documents
- Provided customer service and resolved concerns efficiently
Education
Certification of Completion - Record Management System
Civil Service College
Grand CaymanCertificate - Anti-Bullying
Civil Service College
Grand CaymanCertificate - Cyber Security
Civil Service College
Grand CaymanCertificate - Radar Certification
Civil Service College
Grand CaymanAssociate of Science - Biochemistry
University College of the Cayman Islands
Grand Cayman04.2026
Skills
- Client Service
- Data Entry & Documentation
- Criminal Law
- Emergency Response
- Surveillance
- Product Promotions
- Clear Communication
- Excel Spreadsheets
- Conflict Resolution Proficiency
- Crisis Intervention & De-escalation
- Compliance Procedures
- Analytical-minded
- Report writing
- Community engagement
- Critical thinking
- Emergency response
- Surveillance techniques
- Dispatch
- Defensive tactics training
- Technical support
- Web development
- Technical support background
- Social Media Marketing/Management
- Operating systems
- Analytics
- Cybersecurity
- Application support
- Data analysis
Certification
- Intoxilyzer Operator's License
- Defensive Tactics Certification
- CPR/AED Certification
- Radar Certification
Timeline
Police Constable
Royal Cayman Islands Police Service
12.2022 - 12.2024
Administrative Assistant
Seasonal Apparel
12.2021 - 05.2022
Administrative Assistant
Virtue Construction
06.2020 - 12.2020
Sales Representative
Kirk Freeport
09.2019 - 03.2020
Receptionist
Cayman Professional Confidential Agency
07.2017 - 07.2018
Certification of Completion - Record Management System
Civil Service College
Certificate - Anti-Bullying
Civil Service College
Certificate - Cyber Security
Civil Service College
Certificate - Radar Certification
Civil Service College
Associate of Science - Biochemistry
University College of the Cayman Islands
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