Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Somarah Evans

Hermitage,TN
Somarah Evans

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in financial transactions management and customer focus. Proven track record in enhancing customer satisfaction and training new associates. Adept at conflict resolution and decision-making, consistently achieving high approval rates and fostering loyalty through attentive service.

Finance professional with solid background in cash management and transaction handling. Known for delivering reliable results through collaborative teamwork and adaptability to changing requirements. Possesses strong analytical skills and meticulous attention to detail.

Detail-oriented Money Center Associate with extensive knowledge of check cashing and commitment to professionalism. Adept at monitoring credit accounts and providing excellent customer service. Successful at maintaining a clean and stocked money center area.

Knowledgeable Money Center Associate with Number years of experience in customer service. Successful at accurate and quick work with extensive knowledge of credit card applications and taxpaying support. Adept at working efficiently under pressure and maintaining professionalism.

Overview

8
years of professional experience

Work History

Walmart

Money Center Associate
05.2025 - Current

Job overview

  • Processed loan applications, verifying necessary documentation for successful approval rates.
  • Identified cross-selling opportunities through attentive listening and understanding of customer needs.
  • Assisted customers with account inquiries, resolving issues promptly to maintain a high level of satisfaction.
  • Provided support in training new associates on policies, procedures, and best practices for exceptional service delivery.

Walmart

Customer Service Cashier
09.2024 - 05.2025

Job overview

  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Counted money in drawers at beginning and end of each shift.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.

Walmart

Personal Shopper
06.2024 - 09.2024

Job overview

  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Senior Moments Health Care

Caregiver
04.2018 - 08.2024

Job overview

  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Walmart

Front End Team Lead
03.2020 - 08.2023

Job overview

  • Led a team of developers to complete project milestones on time, resulting in successful product launches.
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.

WWL

Specialist
02.2017 - 04.2018

Job overview

  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Education

Union City High School
Union City, TN

GED
06.2019

Skills

  • Money handling
  • Decision-making
  • Professionalism and ethics
  • Continuous learning attitude
  • Financial transactions management
  • Payment processing
  • Money transfers
  • Bill payment
  • Wire transfers
  • Prepaid debit cards
  • Check cashing
  • Money order printing
  • Cash handling
  • Cash register operation
  • Customer focus
  • Conflict resolution
  • Coaching and mentoring

Timeline

Money Center Associate

Walmart
05.2025 - Current

Customer Service Cashier

Walmart
09.2024 - 05.2025

Personal Shopper

Walmart
06.2024 - 09.2024

Front End Team Lead

Walmart
03.2020 - 08.2023

Caregiver

Senior Moments Health Care
04.2018 - 08.2024

Specialist

WWL
02.2017 - 04.2018

Union City High School

GED