Experienced Manager at Deloitte Digital with 13+ years of success in implementing, upgrading, and supporting on-premise and cloud ERP solutions for clients in Financial Services, TMT, and Utilities domains. Specialized in CPQ, R2R, Order to Cash, and CRM modules, with expertise in designing solutions and recommending automations for optimized business processes. Collaborate closely with client teams and product owners to excel in requirement gathering, business process management, flow diagrams, functional specifications, and solution architecture. Consistently deliver exceptional results in all phases of transformational projects, including requirement gathering, solution design and documentation, functional configurations, software testing, user training, data migration, system integrations, and hyper care support.