Summary
Overview
Work History
Education
Skills
Timeline
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SOMASEKHAR GARAPATI

Houston,TX

Summary

Results-driven Management professional with 8 years of experience across fleet management, delivery operations, scheduling, organizational development, team building and process implementation. Skilled in driving operational efficiency, cost reduction, and process improvement initiatives. Seeking to continuously learn and improve on skills pertaining to the industry and business landscape as a whole, develop relationships, and utilize the skill sets to benefit the organization and others. Always available for opportunities which will help better others and myself, personally and professionally.

Overview

7
7
years of professional experience

Work History

Site Leader, Sr Operations Manager

Amazon
08.2024 - Current
  • Site leader for AMZL Houston Regions top site for 2024 ranking safety, people, cost and quality while dispatching 23 MM shipments annually.
  • Drove long term cost plans for the Houston region as Continuous Improvement leader for Houston region, responsible for identification, road mapping, and implementation of projects with highest ROI across both people and process areas.
  • Managed all planning short and long term for an average of 8,500 hours per week.
  • Led labor ordering, hiring, onboarding and training of new hire associates, managers and operations managers to fulfill business requirements for 2 AMZL delivery stations.
  • Executed flow strategy for Work In Process and made a 30% improvement YOY on Cost metrics.
  • Supported multiple delivery stations through high volume events of Prime and Peak in assisting other site leads to develop plans leading to a minimum 25% YOY improvement across all KPIs tracked.

Operations Manager

Amazon Logistics
10.2022 - 08.2024
  • Drove strategic business initiatives to improve operational efficiency, resulting in 15% increase in productivity and $777,600 cost saving YOY within only 1 business unit. Was sent to assist neighboring sites on short term assignments in driving similar cost improvements.
  • Partnered with cross-functional teams in successful execution of complex pilots, ensuring alignment with key stakeholders and assisted with key takeaways used to develop network roll-outs and SOPs.
  • Partnered with HR, recruiting and learning teams in hiring, onboarding and training of over 540 new hires to fulfill business requirements while overseeing their training to meet business benchmark requirements.
  • Developed and implemented comprehensive procedures, resulting in streamlined workflows and improved quality, safety and cost improving on all KPIs tracked to measure success.
  • Mentored and coached team of 250+ T1 associates and 12 managers, fostering culture of engagement, continuous learning and professional development, leading to 30% reduction in turnover rate.
  • Served in AGM role wherein measured performance, provided feedback, and held Ops managers, Area managers accountable for their performance and performance managed L4-L6 leaders as required.
  • Worked closely with support staff (HR, Finance, Facilities, Safety, IT and other Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other site initiatives.

Sr.Program Manager Regional Fleet Operations

Amazon
05.2021 - 10.2022
  • Partnered with program managers ( SLS, BC, Analytics, Fleet, Academy ), Operations leaders, and DSPs to communicate and impact critical business initiatives. Create sustainable processes effectively bridging gaps between teams, processes and systems to drive safety and compliance KPI's by calibrating and training T3 to L8 leaders on fleet programs and initiatives across stations in STX region.
  • Supported 3 L7s, 12 Ops Managers across 9 stations and 60 DSPs with 2600 delivery vehicles across STX. Working autonomously within ambiguous environments, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
  • Actively developing network wide training to be implemented for new OTR leaders in academy allowing them to be better partners to DSPs and more successful in role. Partnering with PMs responsible for content creation, Sr. Academy leadership and other stakeholders as necessary to drive continuous improvement and currency of content.
  • Reduced vehicles not utilized from 162 to 58 between Week 35 and 50 adding 104 vehicles back to rotation for peak reducing VNU by 64.2% during which time network only improved by 30%. Achieved this by holding weekly compliance calls, appointing VNU champions at site levels and with diligent following up with station ops managers as well as Senior Ops leaders. Looped in ASCN teams and got them on DSP roundtables to help add more service capacity to vehicles that were down for lengthy periods of time. Partnered operations leadership, business coaches and DSPs to ensure all capacity needs were met opening active dialog about any deficits and actions plans on remedies heading into peak. This led to no station level deficit heading into peak, ensuring fleet was not driving constraint for volume processing.
  • Owned key Quality metrics and drove Houston to DVIC compliance score improvement over 304 BPS from 95.66% during Week 19 to 98.7% during Week 48. Reduced DOOSD instances from 41 during Week 30 to 3 during Week 39 accounting for 92.7% reduction. Achieved these results while adding 3 new stations within region going from 6 to 9 from Q3 to Q4.
  • Conducted calibration audits to improve overall fleet health and drive down quality differences between VSA audits performed by RFM and station OTR teams. Compared to calibration audits from August where 70 vehicles were grounded across Houston, added 3 new delivery stations while simultaneously reducing grounded vehicles to 8 during November calibration audits. This led to 88% reduction within 12 weeks dropping STX region to within 3% delta between RFM and station grounding rates effectively bridging gap to benchmarks. Average audit times during same period increased from average of 48 seconds to over 110 seconds. Achieved this by making DSP and OTR facing training documents which were later shared as network SOPs.

Area Manager Delivery Operations

Amazon
09.2019 - 04.2021
  • Launched 2 Buildings over 100,000 SQFT each with combined capacity of over 60 million units annually and got promoted within 6 months
  • Cultivated and sustained positive culture, quality performance, safe environment, and positive, professional driver experience
  • Subject matter expert for all DA and DSP process areas in station (Load Out, On road Execution, RTS)
  • Managed two direct reports responsible for DA training processes and on road audit mechanisms for DAs
  • Participated in negotiations for DSP dispute resolution, approving payment, determining payment adjustments where appropriate, and managing DSP invoice process
  • Conducted weekly performance meetings with DSP owners to develop and ensure adherence to action plans that meet business objectives and to facilitate monthly round tables for owner feedback
  • Drove continuous cost and process improvement programs while maintaining positive working relationships with DSPs and operations leadership
  • Managed performances of 900 Drivers over 3 stations coaching them directly and indirectly through their DSPs towards best in network goals for all safety and quality metrics
  • Responsible for DSP Compliance to Fleet Management Program
  • Lead daily SUMs with DA population prior to load out to drive quality and engagement
  • Determined DA scheduling strategy through optimization of delivery route assignment
  • Oversaw response to customer/TOC escalations

Project Manager

Xpress
06.2018 - 09.2019
  • Managed 5 employees to complete over $2.5 Million in design and construction projects.
  • Outlined work plans, assessed resources and determined timelines for projects
  • Developed weekly executive presentations and reports to facilitate project evaluation and process improvement
  • Mitigated excessive spending by negotiating vendor product and sales service contracts to optimize cost savings
  • Ensured project deadlines were met by managing and partnering with contractors to monitor performance

Operations Analyst

Xpress Natural Gas
09.2017 - 09.2019
  • Developed, scheduled daily gas deliveries in accordance with DOT regulations to over 25 customers and fleet of 80 drivers, 200 Trailers including depot operations spanning over 6 states with 3 MM miles schedules over 12 Months
  • Demonstrated excellence developing and implementing lean processes company wide and improved efficiency of target departments by 8%
  • Performed risk analysis on operational and performance issues and worked with managers to resolve concerns
  • Improved ability to navigate complex situations while prudently mitigating risks, identifying value creation opportunities, and building strategic partners

Education

MBA - Finance And Operations

University of Massachusetts Lowell
Lowell, MA
05.2017

Bachelor of Science - Mechanical Engineering

Jawaharlal Nehru Technological University
Hyderabad, India
05.2014

Skills

  • Leadership
  • End to End Warehouse Operations and Logistics
  • KPI Establishment and Delivering Results
  • Program Coordination and Implementation
  • Cost Control and Tracking
  • Continuous Improvement
  • 3P Vendor Management
  • Enterprise Resource Planning

Timeline

Site Leader, Sr Operations Manager

Amazon
08.2024 - Current

Operations Manager

Amazon Logistics
10.2022 - 08.2024

Sr.Program Manager Regional Fleet Operations

Amazon
05.2021 - 10.2022

Area Manager Delivery Operations

Amazon
09.2019 - 04.2021

Project Manager

Xpress
06.2018 - 09.2019

Operations Analyst

Xpress Natural Gas
09.2017 - 09.2019

MBA - Finance And Operations

University of Massachusetts Lowell

Bachelor of Science - Mechanical Engineering

Jawaharlal Nehru Technological University

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