Somayeh Kazemi

Key Responsibilities:

• Business Strategy and Planning:
• Develop and implement a part-time business strategy that aligns with availability while achieving growth and profitability.
  Identify market trends and business opportunities, focusing on the efficient use of time and resources.
  Set and track key performance indicators (KPIs) that are realistic within a part-time framework.
  
• Marketing and Sales:
• Manage digital marketing efforts, including content creation, SEO, and social media, optimized for part-time execution.
  Oversee the sales funnel, from lead generation to customer acquisition, with automated systems to streamline processes.
  Analyze sales data periodically and adjust strategies to meet revenue targets within the constraints of a part-time schedule.
  
• Operations Management:
• Handle day-to-day operations, including inventory management and order fulfillment, with a focus on efficiency and automation.
  Implement and maintain e-commerce platforms and other online tools that require minimal daily oversight.
  Ensure seamless customer service through automated systems and periodic check-ins.
  
• Financial Management:
• Develop and manage a business budget that aligns with part-time hours and revenue goals.
  Monitor cash flow and financial health with regular, scheduled reviews.
  Collaborate with financial advisors to ensure compliance with tax and regulatory requirements in a time-efficient manner.
  
• Time Management:
• Efficiently balance running an online business with a day job, prioritizing tasks that maximize impact.
  Utilize time-blocking and automation tools to ensure both the business and the day job receive adequate attention.
  
• Customer Relationship Management: Maintain high levels of customer satisfaction through responsive and efficient customer service practices.
  Engage with customers via email and social media during scheduled times to build loyalty and trust.
  

Key Responsibilities:

• Child Care and Supervision:
• Provide attentive and responsive care for children, ensuring their safety and well-being at all times.
  Supervise children during daily routines, playtime, and activities, fostering a positive and supportive environment.
  Assist with feeding, diapering, and other basic care needs, adapting to the individual needs of each child.
  
• Educational Activities:
• Plan and implement age-appropriate activities that promote the physical, emotional, and cognitive development of children.
  Encourage creativity, curiosity, and social skills through interactive play, arts and crafts, storytelling, and other educational exercises.
  Monitor and assess each child's progress, communicating with parents and caregivers about their development.
  
• Behavior Management:
• Guide children in understanding and following rules and routines, using positive reinforcement and appropriate disciplinary techniques.
  Help children develop problem-solving skills and conflict-resolution strategies.
  Model and encourage respectful and cooperative behavior among children.
  
• Communication with Parents:
• Maintain open and positive communication with parents and guardians, providing regular updates on their child's activities, progress, and any concerns.
  Collaborate with parents to create a consistent and supportive care plan that meets the child's needs.
  Address any parental concerns or questions in a professional and empathetic manner.
  
• Health and Safety:
• Ensure a clean, safe, and organized environment for children, following all health and safety regulations.
  Administer basic first aid when necessary and respond to emergencies with calm and efficiency.
  Follow proper procedures for illness prevention, hygiene, and sanitation.
  
• Team Collaboration:
• Work closely with other child care staff to create a cohesive and supportive team environment.
  Participate in regular staff meetings and professional development opportunities.
  Share insights and observations about children's development with colleagues to ensure a holistic approach to care.
  

Key Responsibilities:

• Customer Engagement:
• Greet and assist customers as they enter the store, making them feel welcome and valued.
  Understand customers’ needs, preferences, and budgets to provide personalized furniture recommendations.
  Guide customers through the selection process, offering design advice and product information to help them make informed decisions.
  
• Sales Performance:
• Meet and exceed individual and store sales targets by effectively closing sales and upselling complementary products.
  Process sales transactions accurately, including handling cash, credit card payments, and financing options.
  Follow up with customers post-purchase to ensure satisfaction and encourage repeat business and referrals.
  
• Product Knowledge:
• Develop and maintain a deep understanding of the furniture inventory, including product features, materials, construction, and care instructions.
  Stay informed about new arrivals, promotions, and industry trends to provide customers with the latest options and advice.
  Educate customers on the benefits and warranties of different furniture pieces and how they align with their needs.
  
• Showroom Maintenance:
• Ensure the showroom is clean, organized, and visually appealing at all times, including arranging furniture displays and maintaining signage.
  Coordinate with the merchandising team to create attractive and effective product displays that highlight key pieces and current promotions.
  Monitor inventory levels and communicate with the stock team to ensure popular items are readily available.
  
• Customer Service:
• Handle customer inquiries, concerns, and complaints professionally and empathetically, seeking to resolve issues to the customer’s satisfaction.
  Assist with coordinating delivery schedules and special orders, ensuring customers receive their purchases in a timely and satisfactory manner.
  Provide after-sales support, including guidance on furniture care and warranty claims.
  
• Team Collaboration:
• Work closely with other sales team members to share leads, insights, and strategies for improving sales performance.
  Participate in regular team meetings to discuss sales goals, strategies, and updates on new products.
  Assist with training new sales staff and sharing best practices.