Somer Medina
Carmichael,CA
Summary
Dynamic Clinical Support Coordinator with a proven track record at Mercy San Juan Medical Center, excelling in process optimization and administrative support. Skilled in data analysis and effective communication, I enhance surgical scheduling efficiency and contribute to project management initiatives, ensuring seamless operations and improved patient care outcomes.
Overview
17
17
years of professional experience
Work History
Clinical Support Coordinator
Mercy San Juan Medical Center
02.2024 - Current
- Reconciliation of OR daily charges/Review and correction of surgical patient’s charts in Cerner Surginet.
- Meeting coordination and calendar management for upper management.
- Webtooling with the use of Lawson.
- Oversee pre op kit distribution to surgeon’s offices.
- Go Green committee member.
- Use of Cerner, Lawson, Google Workspace applications.
- Training and mentorship of Surgery Scheduling.
- Administrative support for directors, managers.
- Form development, spreadsheet preparation, cost recovery billing.
- Ordering supplies.
- Taking minutes.
- Preparing memos, reports, and correspondence.
Surgery Scheduling Clerk
Mercy San Juan Medical Center
06.2016 - 02.2024
- Schedule and coordinate surgical cases in the Main OR and at the MSJ Surgery Center.
- Verify that final OR schedules are complete and accurate.
- Keep stock and order of office and break room supplies as well as surgical forms.
- Answer and direct telephone calls from multi-line phone for both Main OR and Surgery Scheduling.
- Communicate need for ancillary service via telephone in a timely and accurate manner.
- Use of Cerner/Surginet, MS4, Iqueue, Google Docs/Email, Excel and Word.
- Training and performance evaluation of new scheduling clerk.
- Certified in and daily practice of Medical Terminology.
- Ensuring necessary equipment for each surgery case.
- Correspondence with NSM, Preop, physician’s offices, physicians, anesthesia, and vendors.
- Management of OR open time when block falls off.
- Maintenance of schedules, forms, and charges records and files.
- Knowledge and training since March of 2023 of correcting and submitting charges in Surginet, Charge reviewer, Charge Viewer, Non Finalized Charge Report, audit and tissue tracking log.
Patient Registration Representative
Mercy San Juan Medical Center
11.2015 - 06.2016
- Check in and register patients in the Emergency Room.
- Use of MS4, Cerner and insurance verification application.
- Communication with patients in Critical Care unit, Ambulance Bay and waiting area.
- Provision and explanation of forms and wrist bands for patients as well as collection of necessary signatures and payment.
MMG Surgery Scheduling Clerk/Referral Coordinator
Mercy Medical Group
01.2012 - 11.2015
Office Assistant II
Mercy Clinic Norwood
01.2009 - 01.2012
Internal Courier
Mercy General Hospital
01.2008 - 01.2009
Education
American River College
05.2025
Administrative Assistance/Computer Applications Program -
National Career Education
Six Sigma White Belt Certification -
Skills
- Process optimization
- Collaboration
- Effective communication
- Analytical thinking and planning
- Efficiency in workflow
- Self-directed collaboration
- Project management
- Data analysis
- Administrative support
- Microsoft Excel
- Meeting coordination
- Process improvement
- Problem-solving
References
References available upon request.
Timeline
Clinical Support Coordinator
Mercy San Juan Medical Center
02.2024 - Current
Surgery Scheduling Clerk
Mercy San Juan Medical Center
06.2016 - 02.2024
Patient Registration Representative
Mercy San Juan Medical Center
11.2015 - 06.2016
MMG Surgery Scheduling Clerk/Referral Coordinator
Mercy Medical Group
01.2012 - 11.2015
Office Assistant II
Mercy Clinic Norwood
01.2009 - 01.2012
Internal Courier
Mercy General Hospital
01.2008 - 01.2009
American River College
Administrative Assistance/Computer Applications Program -
National Career Education
Six Sigma White Belt Certification -
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