Somer Raney
Bloomington,IN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels.
Multitasks and prioritizes workloads with little or no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Medical Assistant
IU Health
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
CASA Volunteer
Johnson County Casa
07.2021 - 07.2024
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Preformed child and family team meetings.
- Advocating for children.
911 Telecommunicator
Shelby County Sheriff Department
10.2022 - 02.2024
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Read system maps and caller information, and documented details in system.
Registration Specialist
IU Health
10.2023 - 11.2023
- Scheduled and registered appointments using Cerner.
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Answered patient questions and inquiries regarding registration process and documentation.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Explained form wording to patients to help each understand information required.
- Upheld HIPAA regulations and standards for protecting patient information.
- Verified insurance benefits through Passport.
CASA Wellness Assessment Coordinator
Johnson County CASA
06.2022 - 07.2023
- Researching cases and collecting information.
- Communication with family case managers to receive current CANS scores for children involved with DCS.
- Complete wellness assessment to better assist children involved with DCS.
Residential Behavioral Specialist
Open Arms Christian Ministries
04.2022 - 10.2022
- Interviewed patient and family to obtain psychosocial history.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Provided individualized care and treatment consistent with age and developmental needs of each patient.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
- Developed and maintained individualized skill-appropriate lesson plans.
Department Manager
Kroger
07.2015 - 11.2017
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Education
Thompson Christian Academy
05.2011
Skills
- Assess Needs
- Information Documentation
- Quality Assurance Requirements
- National Crime Information Center (NCIC)
- Accurate Recordkeeping
- Monitoring Frequencies
- Ems Dispatch
- Unit Dispatch
- Project Requirements
- Document Calls
- Customer Experience
- Teamwork and Collaboration
- Prioritizing Effectively
- Verbal and Written Communication
- Complete Official Forms
- Agency Referrals
- Information Mapping
- Map Reading
- Communication Systems Testing
- National Law Enforcement Telecommunications System (NLETS)
- Office Meetings
- Meeting Preparation
- Treatment Recommendations
- Emergency Assistance
- Data Systems
- Emergency Medical Dispatching
- Emergency Call Routing
- Team Meetings
- Computer-Aided Design (CAD)
- Dispatch First Responders
- Data Entry
- The Indiana Data and Communications Systems (IDACS)
- Basic Life Support
- HIPAA Procedures
- Patient History Documentation
- Registration Documents
- Patient Scheduling
- Information Updates
- Compassionate Care
- Registration Requirements
- Patient Registration
- Quality Patient Care
- Vital Sign Monitoring
- Medical Terminology
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- Procedure Assistance
- Electronic Medical Records
- Immunization Administration
- Specimens collection and processing
- First Aid
Timeline
Medical Assistant
IU Health
11.2023 - Current
Registration Specialist
IU Health
10.2023 - 11.2023
911 Telecommunicator
Shelby County Sheriff Department
10.2022 - 02.2024
CASA Wellness Assessment Coordinator
Johnson County CASA
06.2022 - 07.2023
Residential Behavioral Specialist
Open Arms Christian Ministries
04.2022 - 10.2022
CASA Volunteer
Johnson County Casa
07.2021 - 07.2024
Department Manager
Kroger
07.2015 - 11.2017
Thompson Christian Academy
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