Someyya Al-Alawneh
Milwaukee,WI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Front of House Director
Chick-fil-A
12.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
BBA - Human Resources Management
University of Wisconsin - Milwaukee
Milwaukee, WI05.2023
Skills
- Staff Management
- Sales and Marketing
- Hiring and Training
- Team Leadership
- Business Planning
- Cash Handling Expertise
- Safety Awareness
- Labor and Food Cost Control
- Complex Problem-Solving
- Employee Performance Monitoring
- Protective Equipment Knowledge
Languages
Arabic
Native or Bilingual
Timeline
Front of House Director
Chick-fil-A
12.2018 - Current
BBA - Human Resources Management
University of Wisconsin - Milwaukee
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