Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sommer Davis

Redwood

Summary

Results-driven Sales Development Representative/Team Lead with proven strengths in CRM management, cold calling, and lead qualification. Experienced in training and mentoring teams to enhance operational efficiency.

Overview

10
10
years of professional experience

Work History

Founding/Senior Sales Development Representative

Neurotone AI
07.2024 - Current
  • Facilitated team meetings and coordinated daily operations to align project goals, optimize workflow, and ensure timely task completion.
  • Trained new employees on operational procedures and provided ongoing performance feedback to support continuous improvement.
  • Monitored and evaluated performance metrics, generating monthly reports to identify process improvements and inform senior management.
  • Collaborated across departments to boost operational efficiency and support cross-functional initiatives.
  • Engaged potential clients through cold calls, social media, and CRM-driven outreach to expand business opportunities.

Senior Sales Development Representative

Letterhead
01.2024 - 07.2024
  • Engaged prospective clients through personalized outreach, cold calls, and targeted email campaigns to generate new business opportunities.
  • Conducted market research to identify trends, sales opportunities, and key decision-makers within target organizations.
  • Managed and maintained the CRM system to track leads, document interactions, and support accurate sales forecasting.
  • Scheduled meetings for sales reps, aligning client needs with tailored product or service solutions.
  • Implemented follow-up best practices to improve customer engagement and drive conversion rates.

Team Lead/Business Development Executive

JumpCrew
01.2022 - 01.2024
  • Led and motivated a high-performing team, setting goals, delegating tasks, and providing constructive feedback to ensure productivity and collaboration.
  • Coordinated daily operations and developed training materials to enhance skills, support workflow, and foster a positive team environment.
  • Monitored performance and enforced deadlines, assisting management in aligning team efforts with strategic objectives.
  • Managed client communications, including handling inquiries, follow-ups, and maintaining accurate records in the CRM system.
  • Developed and executed marketing strategies, including targeted email campaigns and outreach to prospective clients to drive growth.
  • Collaborated with sales and executive teams to identify market opportunities and support business development initiatives.

Business Development Representative

Caskinette's Lofink Ford
08.2018 - 10.2021
  • Optimized lead qualification and nurturing using CRM tools, outbound calls, and targeted emails to boost engagement and conversion.
  • Scheduled meetings for account executives and provided tailored product solutions to meet customer needs.
  • Managed inbound inquiries across phone, email, and chat, ensuring timely and effective communication.
  • Built strong customer relationships to enhance the sales experience and establish long-term trust.
  • Assisted in training new team members on product knowledge and sales best practices.

Business Development Representative

Davidson Auto Group
09.2015 - 10.2018
  • Cultivated client relationships by understanding needs, providing product support, and maintaining consistent follow-up communication.
  • Handled inbound and outbound outreach, including cold calling and email campaigns, to generate and sustain interest.
  • Maintained accurate client records in CRM systems to ensure seamless communication and tracking.
  • Participated in team meetings, sharing insights to improve sales strategies and customer engagement efforts.
  • Responded promptly to customer inquiries via phone and email, delivering knowledgeable and timely support.

Education

High School Diploma -

Alexandria Central School
Alexandria Bay, NY
06-2013

Some College (No Degree) - Business

SUNY Jefferson
Watertown, NY

Skills

  • CRM management
  • Cold calling
  • Lead qualification
  • Training and mentoring
  • Lead generation
  • Email marketing
  • Effective communication
  • Leadership
  • Computer skills

Timeline

Founding/Senior Sales Development Representative

Neurotone AI
07.2024 - Current

Senior Sales Development Representative

Letterhead
01.2024 - 07.2024

Team Lead/Business Development Executive

JumpCrew
01.2022 - 01.2024

Business Development Representative

Caskinette's Lofink Ford
08.2018 - 10.2021

Business Development Representative

Davidson Auto Group
09.2015 - 10.2018

High School Diploma -

Alexandria Central School

Some College (No Degree) - Business

SUNY Jefferson