Compassionate and dedicated Nursing Assistant seeking an entry-level position to utilize my strong communication skills and attention to detail to provide exceptional patient care and support the nursing team in a healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowe’s Home Improvement
01.2021 - Current
Greet customers, answer questions, and provide product information
Recommend process improvement and identify new product or service opportunities
Escalate customer inquiries to the appropriate department when needed
Operate the cash register, scan items, bag merchandise and handle payments
Generated and credit customer account for return products
As needed, train new cashier how to operate cash register and product look up
Stock shelves, create displays, inventory and cycle out damaged and missing items
Maintained a high level of product knowledge, providing accurate information to customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Caregiver
Consumer Direct Washington (CDW)
01.2018 - 01.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Provide emotional support and companionship to the client
Administering oral and topical medications as prescribed by doctor
Monitoring client’s health, report changes to Hospice care team
Log daily Blood Pressure, Glucose, Pulse rate and body temperature
Maintain clean environment and ensuring the home is safe and comfortable
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Education
Associate of Arts - Hemodialysis Technician
Skagit College
Mount Vernon, WA
01.2026
General Studies
Lake Washington Technical College
Kirkland, WA
12.1999
High School Diploma -
Poly HS
Long Beach
06.1993
Skills
Great communication, compassionate, dependable, detail-oriented, structure and organized
Active listener and problem-solving
Maintain composure and show understanding during difficult interactions
Vital Signs
Knowledge of medical terminology
Sharps and Biohazards disposal
Sterilization
Venipuncture
Certification
Certified Nurse Assistance (CNA)
Phlebotomy Certificate, Washington State Certified