Son Phi
Riverside,CA
Summary
Versatile and customer-focused professional with experience working in both fast-paced restaurant and nail salon settings. Proven ability to provide exceptional customer service, maintain a clean and organized workspace, and handle multiple tasks simultaneously. Known for strong interpersonal skills, attention to detail, and a positive attitude, consistently contributing to team success and client satisfaction.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
The Barn
Riverside, CA
08.2023 - Current
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Trained new employees to perform duties.
Nail Salon Assistant
Encino Nails and Spa
Encino, CA
06.2016 - 07.2019
- Welcomed, seated and prepared clients for services by maintaining spa chair equipment and providing pedicure slippers
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Stocked inventory items and prepared inventory reports.
- Rang up customers by processing payments and promoted products to increase sales.
Education
Some College (No Degree) - Business Economics
University of California, Riverside
Riverside, CA06-2026
High School Diploma -
Sherman Oaks Center For Enriched Studies
18605 Erwin St, Tarzana, CA 9133506-2021
Skills
- Problem Resolution
- Supervision & Leadership
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Organizational Skills
- People Skills
- Maintenance
- Customer Service
- Good Work Ethic
Language
English, Vietnamese
Timeline
Restaurant Waiter
The Barn
08.2023 - Current
Nail Salon Assistant
Encino Nails and Spa
06.2016 - 07.2019
Some College (No Degree) - Business Economics
University of California, Riverside
High School Diploma -
Sherman Oaks Center For Enriched Studies
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