SON TRUONG
Woodbridge,VA
Summary
Detail-oriented information technology professional delivering full-stack development, database management, and application support. Execute data migrations, troubleshoot defects, and maintain reliable system operations. Strengthen data protection through secure handling practices.
Overview
3
3
years of professional experience
Work History
Software Developer & IT Support
Escape Salon & Day Spa
Manassas, VA
11.2023 - Current
- Designed, built, and maintained a full-stack business application (Python/FastAPI backend, PostgreSQL database, JavaScript front ends) used daily for scheduling, point-of-sale checkout, and customer management.
- Executed and maintained large-scale data migration of 774,000 appointment records and 50,000 customer records into normalized PostgreSQL database, cleansing and validating data for accuracy and integrity.
- Developed SQL queries and database objects and prepared technical documentation and reports supporting daily operations and user guidance.
- Diagnosed recurring application and system problems in a live production environment, identified root causes, and implemented and documented solutions to restore and sustain service.
- Installed, configured, and troubleshot Windows 10/11 workstations, point-of-sale (POS) systems, and peripheral devices to resolve hardware and software issues, ensuring seamless daily operations.
- Provided direct technical support and troubleshooting assistance to staff for IT and application issues.
- Supported IT security and data protection by configuring user access controls, validating data integrity, and maintaining backup and restore procedures to safeguard business data.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA03-2024
Skills
- Databases & Data: SQL, PostgreSQL, SQL Server, Schema design, Normalization, Data Validation, Data Integrity, Reporting
- Programming & Scripting: Python, FastAPI, JavaScript
- Databases & Data: SQL, PostgreSQL, SQL Server, Schema design, Data normalization, Data Validation, Data Integrity, Reporting
- Support & Tools: POS support, Hardware Troubleshooting, Data backup, Technical DoTechnical writingOffice Suite, Wireshark (academic)
- Data migration
- Systems & Networking: Windows 10/11, Linux (Ubuntu/CentOS), Active Directory, TCP/IP, DNS, DHCP
- Support & Tools: POS support, Hardware Troubleshooting, Data backup, Technical writing, Office Suite, Wireshark (academic)
- API Development
PROJECT EXPERIENCE
Senior Design Project — Database-Backed CRM System, George Mason University — Fairfax, VA, 2024 | Academic capstone project, Designed a normalized relational database (1NF–3NF) and configured access controls and system testing to support data confidentiality and integrity., Performed structured data migration and cleansing; the implementation was projected to reduce annual operational costs by approximately $14,000., Developed SQL queries to automate operational reporting and support data review.
SPECIALIZED EXPERIENCE (IT, SERIES 2210)
- Install, configure, maintain, and troubleshoot hardware, software, operating systems, and applications.
- Support IT security controls and data protection, including access controls, data validation, and backup and restore procedures.
- Provide customer and user support, technical documentation, and troubleshooting assistance for IT-related issues.
- Diagnose recurring problems and service interruptions, determine root causes, and document and implement solutions.
Timeline
Software Developer & IT Support
Escape Salon & Day Spa
11.2023 - Current
Bachelor of Science - Information Technology
George Mason University