Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Son Victorin

Maplewood,NJ

Summary

Adept Property Maintenance Manager with a proven track record at Jouna Innocent, enhancing tenant satisfaction and property value through strategic improvements and effective maintenance programs. Expert in construction scheduling and subcontractor management, coupled with exceptional critical thinking and problem-solving skills, significantly reduced repair costs and improved operational efficiency.

Overview

15
15
years of professional experience

Work History

Property Maintenance Worker

Fransis Nicolas
10.2015 - Current
  • Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
  • Conducted routine inspections of properties to identify potential hazards and necessary repairs.

Property Manager

Mr. Mark
01.2015 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.

Property Maintenance Manager

Jouna Innocent
01.2012 - Current
  • Increased tenant satisfaction by promptly addressing maintenance issues and implementing property improvements.
  • Facilitated tenant move-ins and move-outs smoothly by coordinating schedules, inspections, and required documentation.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.
  • Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.

Property Management Supervisor/ Handyman

Richard StArromand
01.2010 - 09.2023
  • Increased tenant satisfaction by promptly addressing maintenance issues and implementing property improvements.
  • Enhanced property value by overseeing renovations, upgrades, and aesthetic improvements to units and common areas.
  • Facilitated tenant move-ins and move-outs smoothly by coordinating schedules, inspections, and required documentation.
  • Implemented preventative maintenance programs to reduce future repair costs and extend the life of building systems.
  • Improved overall property appeal through regular landscaping upkeep, exterior maintenance projects, and attractive curb presence enhancements.
  • Resolved conflicts between tenants amicably using tactful communication skills and fair mediation practices.
  • Coordinated routine inspections to maintain safety standards, address potential hazards, and identify areas for improvement.
  • Developed strong relationships with tenants through clear communication, empathetic problem-solving, and attentive customer service.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.

Education

N/A -

Columbia High School
Maplewood, NJ
06.2004

Skills

  • Construction Scheduling
  • Construction materials knowledge
  • Subcontractor supervision
  • Construction management
  • Worksite safety
  • Workplace Safety
  • Critical Thinking
  • Subcontractor Management
  • Loading and unloading trucks
  • Following Instructions

Languages

Creole
Native or Bilingual

Timeline

Property Maintenance Worker

Fransis Nicolas
10.2015 - Current

Property Manager

Mr. Mark
01.2015 - Current

Property Maintenance Manager

Jouna Innocent
01.2012 - Current

Property Management Supervisor/ Handyman

Richard StArromand
01.2010 - 09.2023

N/A -

Columbia High School

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Son Victorin