Summary
Overview
Work History
Education
Skills
Timeline
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Sona Devi

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level AR Billing Specialist position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Quality Assurance Analyst

Knack Global
01.2015 - 09.2022
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with operation team to address any identified issues quickly.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Assisted teammates in developing skills necessary to grasp process concepts.
  • Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Operation, ensuring effective communication throughout all stages of the project lifecycle.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Mentored and coached team members on QA topics and strategies.
  • Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

AR Billing Supervisor

Knack Global
06.2011 - 01.2015
  • Assisted in training new team members, sharing knowledge of AR best practices and specific company procedures.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Sustained a high level of professionalism when dealing with sensitive financial matters, upholding patient confidentiality and adhering to HIPAA guidelines.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Optimized revenue generation by accurately applying appropriate adjustments, write-offs, and refunds as needed.
  • Demonstrated adaptability during periods of high volume or increased workload demands without sacrificing accuracy or efficiency in task completion.
  • Streamlined billing processes with the implementation of efficient organizational systems and attention to detail.
  • Managed multiple priorities effectively by maintaining strong organization skills while handling competing deadlines within a fast-paced environment.
  • Ensured compliance with all relevant regulations and industry standards by staying current on updates and changes in medical coding guidelines.
  • Contributed to a positive work environment with open communication channels for addressing questions or concerns related to AR tasks.

Education

Bachelor of Arts - Economics

Maharana Pratap Post Graduation Collage
Amb Himachal Pradesh
05.2007

Skills

  • Decision-Making
  • Data Analysis
  • Issue Resolution
  • Mentoring and training
  • Quality management knowledge
  • Scenarios and Use Cases
  • Client Requirements
  • Process Implementation
  • Workload Management
  • Team Collaboration

Timeline

Quality Assurance Analyst

Knack Global
01.2015 - 09.2022

AR Billing Supervisor

Knack Global
06.2011 - 01.2015

Bachelor of Arts - Economics

Maharana Pratap Post Graduation Collage

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Sona Devi