Sonaina Sarwar
Summary
- Energetic and multilingual with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 6 years working as cabin crew for national airline.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Airblue
05.2017 - 05.2023
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Content Writer
Switch ITC
08.2016 - 05.2017
Education
Associate of Science - Economics
Presentation School
Pakistan04.2016
Skills
- Adaptability
- Managements skills
- Team work
- Customer service
- Time management
- Communication
Certification
- Licensed Cabin crew member for 6years.
- Certification
- Dangerous goods certified
- CRM (crew resource management)
- Security
Languages
English
Urdu
Punjabi
Pushto
Native or Bilingual
Timeline
Cabin Crew Member
Airblue
05.2017 - 05.2023
Content Writer
Switch ITC
08.2016 - 05.2017
Associate of Science - Economics
Presentation School
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