Sonal Bhakta
Dallas,TX
Summary
Results-driven sales and hospitality professional with extensive experience in pharmaceutical sales, hotel management, and agricultural operations. Ability to generate leads, engage customers, and drive revenue growth through strategic planning and relationship building. Adept at streamlining operations and adapting to dynamic environments. Highly motivated immigrant professional seeking opportunities to leverage diverse skill set and contribute effectively to organizational success.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Kool Breeze
Irving, TX
10.2025 - 12.2025
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Assisted guests with inquiries, providing information on hotel services and local attractions.
- Coordinated appointment scheduling for guests, optimizing front desk workflow.
- Handled incoming calls, directing them to appropriate departments promptly.
- Maintained accurate records of guest interactions and transactions in the system.
- Supported team initiatives to enhance customer service quality and satisfaction levels.
- Trained new staff members on front desk procedures and customer service standards.
- Implemented improvements in reception protocols, increasing operational efficiency by streamlining tasks.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Mobile Supervisor
Harsh Mobile Centre
Navsari,Gj
03.2023 - 10.2024
- Supervised mobile operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new team members in operational procedures and best practices.
- Coordinated daily tasks among team members to optimize productivity and resource allocation.
- Implemented process improvements that enhanced service delivery and reduced downtime.
- Monitored inventory levels, managing stock replenishment to support mobile operations effectively.
- Collaborated with cross-functional teams to resolve operational issues promptly and efficiently.
- Evaluated team performance, providing constructive feedback for continuous improvement initiatives.
- Developed training materials aimed at enhancing staff competency in mobile supervision techniques.
- Built strong relationships with clients through consistent communication and proactive issue resolution.
- Led successful product launches, ensuring timely delivery and high-quality services to customers.
- Resolved escalated customer complaints in a timely manner, restoring confidence in the company''s ability to provide excellent service.
- Coordinated events promoting mobile products, increasing brand awareness and driving sales growth.
- Maintained up-to-date knowledge of industry trends, competitor analysis, and new innovations in mobile technology to inform future business strategies.
Hotel Assistant Manager
Ram Kabir Mandir Hotel
India
07.2015 - 12.2022
- Directed daily hotel operations, ensuring seamless guest experiences while optimizing operational efficiency and adherence to budgetary guidelines.
- Utilized property management software to oversee reservation systems, billing processes, and issue resolution, enhancing workflow and guest satisfaction.
- Conducted routine inspections of guest rooms, public spaces, and back-of-house areas to maintain high standards of cleanliness, safety, and maintenance.
- Helped manage financial reports, budget forecasting, and expense control to sustain profitability and support long-term growth objectives.
Agricultural Field Worker
Sisodra, India
- Assisted in livestock breeding processes by monitoring mating behaviors and supporting artificial insemination, improving herd productivity.
- Applied fertilizers, pesticides, and herbicides in accordance with safety and environmental regulations to protect crop health.
- Helped execute planting, cultivation, and harvesting activities aligned with seasonal schedules and agricultural best practices to maximize yield.
Skills
- Crop rotation
- Weed management
- Organic farming
- Grafting techniques
- Customer relations
- Crop management
- Weather monitoring
- Seed selection
Awards And Acknowledgements
- MI Udaan – Performance Bonus Achievement, 2024
- Loyalty Bonus & Rank Achievement, 2024
Timeline
Front Desk Receptionist
Kool Breeze
10.2025 - 12.2025
Mobile Supervisor
Harsh Mobile Centre
03.2023 - 10.2024
Hotel Assistant Manager
Ram Kabir Mandir Hotel
07.2015 - 12.2022