Sonal Patel
Odessa
Summary
To secure a senior level position in a Technical Field with career advancement opportunities.
Experienced professional with 20 years of combined experience within the Technical and Hospitality Environment. Duties include Final Visual and Mechanical Inspections, Assistant Supervisory Roles, Assembly, Critical Thinking, Hiring & Training Employees, Human, Inventory Control and all day-to-day operations.
Overview
20
20
years of professional experience
Work History
IPI, FQA
Kimball Electronics
01.2019 - Current
- Visual and Mechanical Inspection at various levels including Final Audits
- Document and relay results to appropriate Quality and Production Staff and Supervisors
- Assist and Train Employees and to maintain productivity and minimize non-conforming products
- Resolving technical and implementing correctional protocols while relaying it to the appropriate departments
Executive Assistant Manager
Dev Om / Oam & Shiv Om Hospitality, LLC
01.2014 - 01.2019
- Monitor and assist with front desk operations and perform managerial duties when manager is not available
- Assist with technical and basic maintenance lodging issues for customers
- Scheduling, Perform Standard Equipment Operations, Filing for Book Keeping
- Coordinate activities with other hotel departments and schedule staff based on occupancy, maintain productivity and labor costs within budgets while monitoring overtime daily
- Resolving guest relation issues and implementing correctional protocols while relaying it to the appropriate departments
- Responsible for the financial management of the hotel
Product Specialist
Dillard’s
01.2011 - 01.2014
- Experience in working with customers, clients or vendor personnel of all management levels
- Demonstrated ability to analyze and comprehend written specifications and to assist customers with product selections that will comply with those specifications
- Demonstrated problem solving and interpersonal communication skills
- Resolving guest relation issues
Receptionist / Customer Service
$1.99 Dry Cleaners
01.2007 - 01.2011
- Answer Phone Calls, Data Entry, Organize Correspondence, Greet Visitors
- Scheduling, Perform Standard Equipment Operations, Filing for Book Keeping
- Trouble shooting front office discrepancies and monetary transactional issues
- Resolving guest relation issues
Production Ranger
Jabil Circuits
01.2005 - 01.2007
- Collected, verify and analyzed data for testing, troubleshooting and implementation
- Served as escalation point for less experienced employees with non-routine inquiries
- Trained employees and provided backup to Team Leader
- Worked in a team environment and communicate with all team members in a professional and productive manner
- Diagnosed, troubleshoot and resolve hardware, software or connectivity issues & take action
- Product Assembly, development, testing and troubleshooting applying testing techniques set by CSA and UL guidelines and preparing the product for final certification
Education
Bachelor of Science - Business Commerce & Finance
PBR Arts & Commerce College
Bardoli, Gujarat01.1998
Skills
- Multi-lingual
- Leadership
- Computer skills
- Windows based software
- Microsoft Word
- Microsoft Excel
- Multitasking
- Prioritization
- Strategic thinking
- Problem solving
- Time management
- Communication
- Written skills
- Verbal skills
- Organizational skills
- Technical comprehension
- Self-motivation
- Goal orientation
- Filing system management
- Banking
- Monetary transaction monitoring
- Professionalism
- Decision making
- Conflict mediation
- Negotiation
- Persuasion
- Interpersonal skills
Timeline
IPI, FQA
Kimball Electronics
01.2019 - Current
Executive Assistant Manager
Dev Om / Oam & Shiv Om Hospitality, LLC
01.2014 - 01.2019
Product Specialist
Dillard’s
01.2011 - 01.2014
Receptionist / Customer Service
$1.99 Dry Cleaners
01.2007 - 01.2011
Production Ranger
Jabil Circuits
01.2005 - 01.2007
Bachelor of Science - Business Commerce & Finance
PBR Arts & Commerce College
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