Sonali Sharma
Austin,TX
Summary
Dynamic Product Manager with 10+ years of experience working on driving the development of high- quality solutions that efficiently achieve business goals with a proven track record in the dynamic realm of wholesale lending, consumer lending, Payments and wealth management including 3+ years of team leading experience. Experience in backlog prioritization, evaluating product performance and implementing strategic marketing aimed at finding opportunities to maximize revenue. Specialized in accomplishing tasks and delivering products that drive substantial value.
Overview
11
11
years of professional experience
Work History
VP - Lead Product Manager / Wholesale Credit Risk
Citibank
Irving, TX
11.2023 - Current
- Developed a comprehensive lending workflow system for Transaction Manager & CRMS across APAC, EMEA, LATAM, and NAM regions from the ground up, integrating multiple upstream processes including collateral management, covenant monitoring, credit adapters, and product processors like Loan IQ.
- Implemented a transparent and efficient workflow for the LATAM region, resulting in a 20% increase in revenue by reducing SLA times for deal approval and disbursement execution.
- Collaborated with cross-functional teams, including technology, design, and upstream/downstream stakeholders, to influence the architecture and functionality of the new lending system.
- Migrated data from MongoDB to LDS, automating several processes to decrease SLA times and enhance Transaction Manager (TM) efficiency.
- Designed and launched a new workflow screen on Helios (Lynx), synchronizing the entire lending process and boosting user experience and satisfaction by 30%.
- Collaborated with executive leadership to present key product growth and adoption metrics, resulting in $12.1 million in profits.
- Identified opportunities for process automation that increased productivity levels.
Sr Product Manager- Consumer Landing
Zions Bancorporation
Frisco, TX
11.2020 - 10.2023
- Implemented an automated loan processing solution for conventional (AUS FNMA & FHLMC), FHA, and VA loans that boosted mortgage applications by 30%.
- Collaborated cross-functionally with engineering, design, marketing, sales and operations teams to define requirements for new products.
- Surpassed revenue targets by increasing revenue by 54% in 2021 through strategic enhancement of product features.
- Developed comprehensive product roadmaps to ensure alignment with business goals and customer needs.
- Managed a team of 15 professionals, providing guidance and direction to ensure successful execution of projects.
Sr Product Manager - Payments
Saga Vacations Pvt Ltd
Frisco, TX
06.2018 - 11.2020
- Led the development of a pricing strategy that maximized revenue while ensuring customer satisfaction.
- Orchestrated seamless integration between banking systems and e-commerce platform, optimizing payment processes, reducing transaction friction, and ensuring secure and efficient financial interaction.
- Elevated user satisfaction by enabling diverse payment methods through banking integration, creating a wider audience, and improving the overall shopping experience.
- Boosted the sale of 25% online traveling products by creating and implementing innovative marketing strategies.
AVP - Product Manager
HDFC Bank
Delhi
04.2017 - 05.2018
- Led the transition to a paperless practice by developing a faster, safer, and more accurate business system, reducing the cost of labor by 30%, and increasing customer retention by 13%.
- Revenue of mortgage products (Personal loans, auto loan) increased by 26%, and the bank became the leader in assets.
- Implemented A/B testing to determine the reasoning behind customers' top financial choices and suggested a solution to improve underperforming services, increasing revenue by $1.5M.
Product Analyst
ICICI Bank
Mumbai, MH
11.2014 - 08.2016
- Worked on liability products and made changes in product pricing by conducting deep competitive analysis, which led to a 20% market penetration and a 15% increase in the bank's book size.
- Optimized the business unit's ROI by closely evaluating expected profit and loss projections for each initiative.
Business Analyst
Bajaj Allianz
Mumbai, MH
05.2013 - 10.2014
Education
MBA - Finance & Economics
ICFAI Business School
Mumbai, MH04.2013
Bachelor of Science - Biotechnology & Pharmaceutical chemistry
Ahilya Devi
Indore, MP05.2008
Skills
- Exposure to API gateway
- Figma and Roadmunk
- Data Analysis and Quality Assurance
- Market Research and Trend Analysis
- Product life cycle management
- SQL, Tableau
- Jira and confluence
- Agile and scrum methodology
- Google Analytics, Data Analysis
- Payment gateway
Accomplishments
- Created mobile app for car collision company.
- Created e-commerce website for furniture store successfully and which has traffic of 30k people and capacity to order multiple products at a time.
Timeline
VP - Lead Product Manager / Wholesale Credit Risk
Citibank
11.2023 - Current
Sr Product Manager- Consumer Landing
Zions Bancorporation
11.2020 - 10.2023
Sr Product Manager - Payments
Saga Vacations Pvt Ltd
06.2018 - 11.2020
AVP - Product Manager
HDFC Bank
04.2017 - 05.2018
Product Analyst
ICICI Bank
11.2014 - 08.2016
Business Analyst
Bajaj Allianz
05.2013 - 10.2014
MBA - Finance & Economics
ICFAI Business School
Bachelor of Science - Biotechnology & Pharmaceutical chemistry
Ahilya Devi
Similar Profiles
Savanth ReddySavanth Reddy
Assistant Vice President of Global Wealth Management Tech Digital Intake & Engineering at CitibankAssistant Vice President of Global Wealth Management Tech Digital Intake & Engineering at Citibank
David Gay IIIDavid Gay III
Security Analyst at CitiBankSecurity Analyst at CitiBank
Shahenaz ShaikhShahenaz Shaikh
Senior Software Engineer at CitibankSenior Software Engineer at Citibank
Jill CoburnJill Coburn
Fraud Policy Officer, VP at CitibankFraud Policy Officer, VP at Citibank
Maddy RiversMaddy Rivers
Marketing Operations Intern at Arrive LogisticsMarketing Operations Intern at Arrive Logistics