Sonam Rao

Work History

Artera

12.2021 - Current

Orchestrated end-to-end management of large health system ($500K-$2M ARR) implementation workstreams, optimizing efficiency using agile/scrum methodologies.
Spearheaded collaboration with Channel Partners and Artera's team, driving innovation in patient communication solutions, directly impacting member and patient outcomes.
Ensured world-class client experience through strategic partnership with Artera's Partnerships and technical teams (product, engineering and technical project managers).
Successfully led enterprise-wide implementations and reporting function, streamlining processes and enhancing revenue generation.
Pioneered an internal Performance Improvement program, resulting in significant time efficiency gains for the Professional Services Team.

Actium Health

04.2019 - 11.2021

Drove technology-driven initiatives to enhance patient and provider experiences, aligning with core business objectives.
Strategized and executed plans for population health management, provider utilization, and patient engagement, fostering growth and retention.
Led end-to-end management of technical integrations, implementations, and transformations, ensuring seamless transitions and optimizations with large health systems ($400K-$1.2M ARR).
Collaborated cross-functionally with Product, Data, Marketing, and Engineering teams, ensuring accountability for client deliverables and project success.
Managed project delivery encompassing scope, timeline, training, and issue resolution, facilitating internal and client-facing meetings, and fostering collaborative partnerships with third-party vendors.

Cedars Sinai Medical Center

06.2016 - 04.2019

Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Led over 30 performance improvement initiatives across Heart, Lung, Kidney, Pancreas, Living Donor, and Liver transplant programs.
Implemented project management principles and Lean Six Sigma methodologies to enhance program efficiency and quality of care for patients.
Prepared presentations, submitted quality measures to medical committees, tracked adverse events, and maintained survey readiness for regulatory compliance.

Alignment Healthcare

07.2014 - 01.2016

Established effective communication channels among team members, resulting in a 20% increase in collaboration and successful project completion rates.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, leading to a 15% improvement in on-time delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies, reducing project issues by 25% and minimizing delays.
Streamlined project processes through Agile methodologies, resulting in a 30% increase in efficiency and a 10% reduction in project costs.