Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Leadership
Timeline
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Sonam Sonyawal

Sonam Sonyawal

Allen,TX

Summary

Results-driven professional in product and solution management with proven track record of delivering innovative solutions that enhance business outcomes. Skilled in identifying and creating profitable business opportunities, qualifying authentic prospects, and cultivating strong partnerships. The summary of job roles includes 9 years in business development and a customer-facing role as a product and solution consultant; over 3 years in pre-sales support and design; and over 1 year in the design and planning of radio network systems.

Overview

16
16
years of professional experience

Work History

Customer Solutions Manager

Ericsson Inc
Plano, TX
09.2022 - Current
  • Analyze the customer business plan, technology strategy, and improvement areas, then conduct an in-depth discussion to prepare the solution.
  • Lead the quotation and proposal process by generating customer solution descriptions in response to RFPs, RFIs, and consultative selling, which involves bridging the gap between needs and solution capabilities.
  • Lead solution implementation by conducting a product readiness workshop, field, and lab trial (POC) to showcase technical leadership.
  • Manage cross-functional teams in a matrix organization for the successful delivery of business and customer requirements.
  • Lead technical presentations and product demos for C-level and engineering stakeholders.
  • Key Customers: AT&T, Verizon, East Kentucky Network, and other regional and cable customers. Product-specific engagement with utility customers.

Domain Sales Manager

Ericson India Pvt Ltd
Gurgaon, India
04.2018 - 12.2020
  • Customer Engagement in 5G network architecture (SA/NSA) and design, evolution to 5G based on current network analysis, spectrum consideration, data growth, market share, use case requirements typically eMBB and FWA for customers like Bharti Airtel, Vodafone-Idea - India, Smart - Philippines, XL Axiata - Indonesia, Grameen phone, Robi, Banglalink - Bangladesh etc

SME RAN Product Management, Network Solution

Ericsson India Pvt Ltd
07.2017 - 03.2018
  • Worked on product and solution strategy for Idea, Vodafone and Bharti-Airtel.

Solution Architect, Engagement Practice

Ericsson India Pvt Ltd
01.2015 - 06.2017

● Presales Domain Lead for IDEA account for 2G-3G renewal / 3G / 4G deals. Implementation of concepts like spectrum re-farming, psi, flow of users etc. Responsible for new product introduction, network evolution and new feature implementation for major accounts.

Senior Engineer, Transport Network Consulting

Ericsson India Pvt Ltd
05.2011 - 12.2014

● Dimensioning of RAN controller and pre-sales support for customer units.

● Service delivery of scalable and resilient network designs for connectivity using network tools and programs.

● Traffic profile and smartphone analysis of the network and consultative selling of features and services.

Engineer, Radio Network Consulting

Ericsson India Pvt Ltd
12.2009 - 04.2011
  • Hands-on experience with Wireless Systems Implementation/Integration, and RF Optimization through troubleshooting, systems drive testing and proper Parameters Selection and Tuning.

Education

Bachelors of Technology - Electronics And Communications Engineering

Maharaja Agrasen Institute of Technology, GGSIPU
India
05-2009

Skills

Technical Pre-sales and post-sales

Customer Solution Management

Strategic Consultative Selling

RAN design, Solution and KPI monitoring

Exceptional technical presentation skills

Stakeholder and client management

Cross-functional Team leadership

Emotional Intelligence and Relationship Building

Accomplishments

  • Multiple awards - CU quarterly, EriCon, ACE awards, power awards, Long term variable etc.

Languages

English
Full Professional
Hindi
Full Professional

Leadership

  • APAC Young Advisory Board (2014-2015) member working on special assignment with leadership team.
  • Part of Impact of ME (2016-2017), a yearlong leadership program for women employees.

Timeline

Customer Solutions Manager

Ericsson Inc
09.2022 - Current

Domain Sales Manager

Ericson India Pvt Ltd
04.2018 - 12.2020

SME RAN Product Management, Network Solution

Ericsson India Pvt Ltd
07.2017 - 03.2018

Solution Architect, Engagement Practice

Ericsson India Pvt Ltd
01.2015 - 06.2017

Senior Engineer, Transport Network Consulting

Ericsson India Pvt Ltd
05.2011 - 12.2014

Engineer, Radio Network Consulting

Ericsson India Pvt Ltd
12.2009 - 04.2011

Bachelors of Technology - Electronics And Communications Engineering

Maharaja Agrasen Institute of Technology, GGSIPU