Sonam Lama
Summary
A dedicated and compassionate individual offering strengths in critical thinking and clinical knowledge. Passionate about delivering best-in-class patient care through effective education and counseling. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Strive to develop strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Possess the ability to remain calm under pressure and skillfully handle difficult patients in high-stress situations. Intend to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready for new opportunity to apply exceptional nursing skills in the job setting!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
Long Island Jewish Forest Hills Hospital
04.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Floated to all medical-surgical units in LIJFH
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Served as a preceptor for newly hired nurses, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Clerk
Michelle Li, MD
08.2019 - 09.2020
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Worked with electronic health records software and database systems.
- Contacted insurance companies to verify eligibility.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Answered phone calls and messages for Dr. Li, scheduled appointments and handled patient inquiries.
Hospital Volunteer
Elmhurst Hospital
05.2019 - 09.2019
- Provide diverse assistance to clerks, nurses, and physicians
- Answer telephone calls, page doctors, and organize files
- Greet incoming visitors and provide professional and friendly, knowledgeable assistance
- Assist nurses and medical staff to improve safety, comfort, and care of patients
- Change linens, restock closets, organize medications
- Visit patients periodically to ensure they are as comfortable as possible, fetch blankets, pillows, water, reading materials and other items
- Escort patients to destinations within the hospital
- Transport medication to the nurses in the department
Teaching Assistant
Summer Youth Employment Program ( LaGuardia C.C)
07.2018 - 09.2018
- Provided diverse assistance to teachers, focusing on classroom management and in creating an effective learning environment
- Partnered with the classroom teacher to plan and implement lessons following the program's curriculum, goals, objectives, and philosophies
- Reinforced lessons presented in class by reviewing the material with students one-on-one or in small groups
- Took attendance and maintained student records to assist the teacher with administrative tasks and maintain smooth daily operations
Education
Bachelor Of Science In Nursing -
Lehman College of The City University of New York
The Bronx, NY09.2021
Bachelor of Arts - Human Biology
Hunter College of The City University of New York
New York, NY10.2019
Skills
- Compassionate individual with excellent interpersonal skills
- Proficient in Tibetan, Hindi and Nepalese
- Hardworking, goal & detail-oriented
- Critical thinking and problem solving
- Ability to work in a fast-paced environment
- Knowledgeable in using Epic System (EHR/EMR)
- Care Plan Development
- Patient Assessments
Certification
- Registered Nurse, State Of New York, Active until November 30th, 2024
- Basic Life Support , American Heart Association - Active until August 2022
- ACLS, American Heart Association- Active until Jan 2024
- Infection Prevention and Control (IPC) for Covid-19 Virus (February 3rd, 2021), World Health Organization
Timeline
Registered Nurse
Long Island Jewish Forest Hills Hospital
04.2022 - Current
Clerk
Michelle Li, MD
08.2019 - 09.2020
Hospital Volunteer
Elmhurst Hospital
05.2019 - 09.2019
Teaching Assistant
Summer Youth Employment Program ( LaGuardia C.C)
07.2018 - 09.2018
- Registered Nurse, State Of New York, Active until November 30th, 2024
- Basic Life Support , American Heart Association - Active until August 2022
- ACLS, American Heart Association- Active until Jan 2024
- Infection Prevention and Control (IPC) for Covid-19 Virus (February 3rd, 2021), World Health Organization
Bachelor Of Science In Nursing -
Lehman College of The City University of New York
Bachelor of Arts - Human Biology
Hunter College of The City University of New York
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