Sonatapi Afoa
Sparkill,NV
Summary
With a proven track record at Resideo, I excel in forklift operation and warehouse organization, enhancing efficiency by streamlining processes. My leadership at United Airlines improved team productivity and customer satisfaction, showcasing my problem-solving skills and ability to implement effective solutions.
Diligent Inventory Control with solid background in warehouse operations and forklift handling. Proven track record of efficiently managing inventory and ensuring safe material handling. Proficient in maintaining organized storage areas and adhering to safety protocols.
Overview
10
10
years of professional experience
Work History
Warehouse Forklift Operator
Resideo
05.2024 - 12.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Supervisor
United Airlines
04.2022 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Lead Production Worker
AMAC Plastics
06.2021 - 09.2022
- Actively participated in continuous improvement initiatives, contributing ideas for enhancing processes and boosting overall performance metrics.
- Maintained open lines of communication with team members, actively encouraging feedback and addressing any concerns or issues that arose.
- Mentored junior team members, fostering a positive learning environment that encouraged skill development and career advancement opportunities within the company.
- Troubleshot equipment issues, coordinating with maintenance technicians to minimize downtime and maintain productivity.
Baggage Service Agent
Air General
10.2019 - 04.2021
- Built positive relationships with customers by providing exceptional customer service.
- Reduced lost luggage incidents by diligently tracking and documenting baggage movement within the airport facility.
- Streamlined baggage processing for timely delivery, effectively managing luggage check-in and tagging procedures.
- Coordinated efforts with other airport personnel including security officers, ground crew members, customs agents, to ensure seamless services for all passengers involved.
Baggage Handler
Horizon Air
02.2015 - 07.2019
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
Education
High School Diploma -
South San Francisco High
San Francisco, CA06-2001
Skills
- Forklift operation
- Warehouse organization
- Truck loading and unloading
- Problem-solving
- Excel
- Word
- Inventory management
- Inventory control
Timeline
Warehouse Forklift Operator
Resideo
05.2024 - 12.2024
Supervisor
United Airlines
04.2022 - 07.2024
Lead Production Worker
AMAC Plastics
06.2021 - 09.2022
Baggage Service Agent
Air General
10.2019 - 04.2021
Baggage Handler
Horizon Air
02.2015 - 07.2019
High School Diploma -
South San Francisco High
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