Summary
Overview
Work History
Education
Skills
Timeline
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SONAWATTI MOOKLALL

Saint Albans

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Air & Ocean Import Specialist (Lead)

Savino Del Bene
11.2022 - Current
  • Processing shipments from A - Z.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Approving (Air & Ocean) shipment request by customer.
  • Approve (documents/airline/co-loader/rate) sent from origin office before its been ship by AIR or OCEAN.
  • Advise Profit Share to origin office and Sales Proposal to customer
  • Tracked shipments once on board, and update customer with tracking details.
  • Quote truckers before cargo arrive at port or airlines.
  • Input data into system, processing arrival notices, issue delivery orders, make payment via Paycargo - Cargosprint - E-pic and ensure cargo is full custom cleared.
  • Dispatch trucker for pick up and delivery and also inform customer on delivery date.
  • Billing final invoices to customer or origin depends on shipment. (EXW-DDP-DAP-FOB)
  • Assisted with problem resolution and dispute management relating to import activities.
  • Utilized logistics software to manage, monitor and track shipments from origin to destination such as Editrade, Lshipping, Savino web portal, Excel, words and micro soft office.


Logistics Coordinator (Import Air & Ocean)

BDP International
02.2022 - 11.2022
  • Tracked orders and notified customers of status or potential delays.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Produced weekly status reports detailing logistic operations and problems.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Track & trace all upcoming shipments when receive Pre-Alert from origin and make sure all necessary documents was received pertaining each shipment.
  • Process shipment on a timely manner to avoid storage or G.O.
  • Processing a shipment from A-Z by inputting data, processing arrival notices, delivery order, make payment via Paycargo-Cargosprint- E-Pic,Dispatch for Pickup and Getting releases,Pick up#, IT# ect from carrier in regards to shipment.
  • Billing invoice with charges to Origin or outside Broker in regards to both Air & Ocean shipment.
  • Work easily with office programs such as Breakbulk, Impax, DMS, Excel,Words and micro soft office.

Supervisor

M.S.N Air Service
02.2020 - 01.2022
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Interviewed, hired and trained new employees for production positions.
  • Work easily with programs such as Cargo Spot, Galaxy, Editrade, Zybo Tech, Excel and words to carry out daily clerical needs ( Import, Export and cutting of AWB)

Education

High School Diploma -

Bush Lot Secondary School
Guyana

Skills

  • Logistics
  • Micro soft office (Outlook,words,excel)
  • Spreadsheet tracking
  • Document preparation
  • Customer service skills
  • Data Analysis
  • Cutting AWB
  • Manifesting outbound and inbound flights
  • Creating D/O & A/N
  • Critical thinking
  • Transportation Planning
  • Analyzing Shipping Documentation
  • Team Goals
  • Service Quality
  • Cost Savings

Timeline

Air & Ocean Import Specialist (Lead)

Savino Del Bene
11.2022 - Current

Logistics Coordinator (Import Air & Ocean)

BDP International
02.2022 - 11.2022

Supervisor

M.S.N Air Service
02.2020 - 01.2022

High School Diploma -

Bush Lot Secondary School

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SONAWATTI MOOKLALL