Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
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SONDES HABLI MGUISS

SONDES HABLI MGUISS

Frisco,TX

Summary

Offering strong interpersonal skills and passion for customer service, ready to learn and grow in dynamic retail environment. Brings ability to quickly grasp product information and effective communication skills. Ready to use and develop skills in sales and customer interaction in retail associate role.

Overview

16
16
years of professional experience

Work History

Retail Associate

HEB Grocery Store
07.2023 - 10.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.

Sales Agent

Duty Free
02.2019 - 03.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Duty Free products or services to promote sales.

Sales Manager

Today's Travel
03.2015 - 01.2019
  • Prospecting, building a database/customer portfolio
  • Ensuring loyalty of former customers
  • Collections, contract management
  • Event organization

Assistant Brand Manager

Ste CMC
01.2011 - 06.2015
  • Company Overview: Johnson&Johnson
  • Participate in the development of a product or a product line, from their design to their availability on the market
  • Development of annual and monthly objectives in collaboration with the brand manager
  • Participation in the establishment of forecasts: Rolling forecast (sales made – stock in progress)
  • Design commercial action plans and promotional campaigns
  • Sales analysis and statistics: Establishment of monthly reports by catalog
  • Monitoring the commercial development of the range, sales force and coordinating the activities which contribute to the achievement of the marketing plan
  • GMS Marketing Expense Tracking / Budget
  • Site visit (checking and verification, etc.)
  • Management and supervision of the sales team: Merchandisers/Salespeople
  • Johnson&Johnson

Sales Assistant

CMC Comptoir Magrébin de Commerce
04.2009 - 12.2010
  • Company Overview: Bismuth group
  • Ensure the coordination, processing and circulation of internal and external information within the department
  • Ensure the maintenance of the sales team's diaries and the scheduling of appointments
  • Follow up on customer files
  • Check quotes and contracts in accordance with existing procedures
  • Track deliveries and ensure they arrive at the customer
  • Manage mail, reports, documents
  • Ensure the monitoring and management of sales representatives' schedules
  • Ensure that sales representatives' dashboards are updated
  • Organize the classification and archiving of commercial documents and customer files
  • Bismuth group

Education

Bachelor of Science - Finance

Faculte De Gestion Tunis III
Tunis
06.2006

Baccalaureate - economics and management

Père Blanc
01.2001

Skills

  • Word
  • Excel
  • Sage
  • PowerPoint
  • Resas

Hobbies and Interests

  • World news
  • Sports
  • Travel

Personal Information

  • Number of Children: 1
  • Date of Birth: 01/10/83
  • Driving License: Motorized
  • Marital Status: Married

Timeline

Retail Associate

HEB Grocery Store
07.2023 - 10.2024

Sales Agent

Duty Free
02.2019 - 03.2023

Sales Manager

Today's Travel
03.2015 - 01.2019

Assistant Brand Manager

Ste CMC
01.2011 - 06.2015

Sales Assistant

CMC Comptoir Magrébin de Commerce
04.2009 - 12.2010

Bachelor of Science - Finance

Faculte De Gestion Tunis III

Baccalaureate - economics and management

Père Blanc

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SONDES HABLI MGUISS