Sondra Bouchey
Potsdam,New York
Summary
Organized and dependable Social Work Assistant consistently completes necessary paperwork and ensures accurate file updates. Strong communication skills enable efficient scheduling of patient appointments and prompt response to patient/family/staff queries and concerns. Team player who assists in preparing group sessions, individual case plan reviews, completes all required documentation, and creates an inviting work atmosphere for all involved.
Overview
19
19
years of professional experience
Work History
Social Work Assistant
SLPC C/Y
06.2023 - Current
- Coordinates referrals to community services to help clients obtain needed support.
- Help develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Assists with family visits, outings, service provider visits
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Maintain on time and necessary patient notes and documented activities fully in MHARS
- Support and lead programs related to patient needs, teach new coping skills, and stress management.
- Assist with transitioning patients and supporting family members to facility protocols and operational standards, answering questions and resolving problems.
- Assists with managing patient discharges for facility and coordinated after-care activities.
- Completed evaluations for new clients to identify needs and strengths.
- Detailed patients medical and social needs for personnel and advocate for appropriate services.
- Strengthened partnerships with other agencies through attending inservice's, promoting collaboration between organizations serving similar communities.
- Assists with client engagement in treatment plans by utilizing motivational techniques during groups.
- Provided crisis intervention services to individuals experiencing mental health emergencies or suicidal ideation.
- Maintained thorough documentation of client interactions, progress towards goals, and relevant patient notes.
- Demonstrated commitment to ethical social work practices, adhering to the Code of Ethics and maintaining professional boundaries with clients.
- Established rapport with clients through empathetic listening and effective communication skills.
- Facilitated support groups for various populations, fostering a safe environment for sharing experiences and coping strategies.
- Developed culturally sensitive programming for diverse client populations, acknowledging individual backgrounds and experiences within the therapeutic setting.
- Monitored client progress towards goals regularly, adjusting interventions as needed based on reevaluations of their needs and circumstances.
- Conducted research on available community resources to maintain a comprehensive database for clients in need of various services.
- Ensured confidentiality of personal information while maintaining accurate records according to agency guidelines and HIPAA regulations.
- Assisted in developing large group to support social service initiatives.
Rehabilitation Assistant 2
St. Lawrence Psychiatric Center
03.2019 - Current
- Conducted group therapy sessions and educated patients in topics relevant to individual and family member care.
- Verified documentation compliance in accordance with established best practices.
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Collaborated with care team to discuss patient treatment plans and progress.
- Documented patient progress, treatments and data in charts.
Licensed Practical Nurse
St. Lawrence Psychiatric Center
03.2006 - 10.2019
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Passed medications as prescribed by physcian.
Secure Care Therapy Aide
Bridge view/SLPC
08.2014 - 08.2015
- Studied treatment plans periodically to maximize benefits.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
- Evaluated program participants to determine effectiveness of program plan.
- Observed signs and symptoms to report changes in patient condition.
- Protected confidential documents to prevent unauthorized access.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Adhered to infection-control policies and protocols to attain safe and clean working environment.
Education
Some College (No Degree) - Liberal Arts And General Studies
Suny Canton
LPN License - Nursing
Champlain Valley Educational Services
Plattsburgh, NY06-2002
Skills
- Patient Assessment
- Relationship Building
- Oral and Written Communication
- Medical History Taking
- Patient-Focused Care
- HIPAA Compliance
- Medical Records Documentation
- Clinical Team Collaboration
- Decision Making
- Patient Interaction
- Basic Life Support
- Patient Advocacy
- Needs Assessment
- Time Management
- Progress Reporting
- Problem-Solving
Timeline
Social Work Assistant
SLPC C/Y
06.2023 - Current
Rehabilitation Assistant 2
St. Lawrence Psychiatric Center
03.2019 - Current
Secure Care Therapy Aide
Bridge view/SLPC
08.2014 - 08.2015
Licensed Practical Nurse
St. Lawrence Psychiatric Center
03.2006 - 10.2019
Some College (No Degree) - Liberal Arts And General Studies
Suny Canton
LPN License - Nursing
Champlain Valley Educational Services
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