Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sondra Burrell

Baltimore,Maryland

Summary

Dynamic professional with a proven track record in compassionate patient care and efficient operational support, honed at Atrium Village Senior Lifestyle and other notable employers. Skilled in customer service, inventory management, and patient awareness, adept at enhancing patient and customer experiences. Excelled in roles requiring meticulous attention to detail and a proactive approach to problem-solving.

Overview

34
34
years of professional experience

Work History

Personal Care Assistant/ House Keeper

Atrium Village Senior Lifestyle
Owings Mills, MD
12.2013 - 08.2024

Working with elderly patient in a living assisted home with daily chores meaning hygiene, meals, physical therapy, trips, housekeeping and daily activities.

  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.

Packing Machine Operator

Dietz & Watson
Baltimore, MD
10.2005 - 11.2013

Working in the packing room with a variety of meats on a thermal machine, putting them into plastic and boxes for shipment to local supermarkets and stores.

  • Operated automated equipment such as conveyors, palletizers, scales, labelers.
  • Assisted colleagues in troubleshooting problems encountered during production runs.

Sales Woman

Lord & Taylor Department Store, Owings Mills Mall
Owings Mills, MD
08.1993 - 08.2005

Working on sales floor with customers taking phone orders setting up sales markdowns, tagging merchandises, inventory, stock work, and cashier. and excellent customer service.

  • Greeted and assisted customers to foster positive experiences.
  • Resolved billing issues with customers in a timely manner.

Mail Processor

Untied States Postal Service
Baltimore , Marylsnd
06.1990 - 05.1998

Working in the mail room as a mail processor with incoming primary local and out-of-state secondary mail on an optical character reader machine that sorts the mail by zip codes.

  • Organized and tracked all outbound shipments using tracking software.
  • Packed, sealed or affixed postage to prepare materials for shipping.

Education

High School Diploma -

Walbrook Senior High School
2000 Edgewood Street Baltimore, Maryland 2216

Skills

Extensive background in sales, inventory, packing, stock, and production Customer service computer and data entry

  • Compassionate patient care
  • Patient awareness

Timeline

Personal Care Assistant/ House Keeper

Atrium Village Senior Lifestyle
12.2013 - 08.2024

Packing Machine Operator

Dietz & Watson
10.2005 - 11.2013

Sales Woman

Lord & Taylor Department Store, Owings Mills Mall
08.1993 - 08.2005

Mail Processor

Untied States Postal Service
06.1990 - 05.1998

High School Diploma -

Walbrook Senior High School
Sondra Burrell