Sondra DeMont

• Performed a wide range of skincare treatments including facials, chemical peels, LED therapy, including Diamond Glow facials
• Customized skincare regimens for clients based on their individual skin type and concerns
• Educated clients on proper skincare routines and recommended products for at-home use
• Developed strong client relationships through excellent customer service and personalized attention
• Utilized advanced equipment such as LED light therapy devices or radiofrequency machines to enhance treatment outcomes
• Participated in regular staff meetings to discuss industry trends, share best practices, and improve overall service quality
• Responded promptly to customer inquiries or concerns via phone calls or emails ensuring high levels of customer satisfaction
• Greeted and checked in patients, ensuring a positive and welcoming experience
• Scheduled appointments for patients, efficiently managing the appointment calendar
• Maintained patient records and updated electronic medical records system with accuracy and attention to detail
• Performed venipuncture for PRP procedures
• Prepared all injections
• Administered injections for weight-loss clients

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.

• Reviewed, prepared and issued invoices and checks for vendors and customers
• Reviewed invoices and paid bills with company account