Hi, I’m
Sondra Mayer
eLead Catcher
Big Bear Lake,CA
Overview
10
years of professional experience
Work History
Marriott International, Inc.
ELead Catcher
03.2025 - Current
Job overview
- Acted as a Builder and Query Catcher in the Southwest MHS pod.
- Built approximately 15 daily opportunities, including complex series leads.
- Remained flexible in my role, did not hesitate to assist other team members.
Marriott International, Inc.
Sales and Marketing Coordinator
01.2024 - Current
Job overview
- Participated in Daily Status Change.
- Assisted off-property Sellers with property specific information to close sales.
- Supported Sales Team by creating contracts and building quotes.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Developed and enforced policies and procedures for compliance with company policies.
Marriott International, Inc.
Voyager- Assistant Restaurant Manager
01.2023 - 01.2024
Job overview
- Assisted in managing a team of 40 outlet staff, maintaining exceptional customer service and quality standards.
- Performed daily administrative tasks, such as ordering supplies, processing invoices, and weekly payroll.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed unique events and special promotions to drive sales.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Brickroom
Assistant Bar Manager
01.2016 - 12.2022
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Marriott Vacation Club
Activities Program Intern
05.2022 - 11.2022
Job overview
- Ensured safety and enjoyment for participants by closely monitoring activities and maintaining clean, organized facilities.
- Implemented creative marketing strategies to attract more visitors to the facility''s offerings, leading to increased revenue from activity registrations.
- Managed inventory levels effectively, ordering supplies as needed while sticking closely to budget constraints.
Kobe Sushi Bar Restaurant
Bar Manager
11.2016 - 12.2018
Job overview
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and high quality service.
- Maximized customer service by training new bar staff, overseeing operations and resolving issues.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Education
Unity UniversityNew Gloucester, ME
MBA from Business Administration
10.2025 - Current
Southern Oregon UniversityAshland, OR
Bachelor of Science from Business Administration
12.2022
Skills
- Voyager Leadership Program Certification
- Completed CI/TY Training
- Delta One Yield Training
- Marriott Approved Group Contracting Training
- STR Reporting Training
- Proficient in Social Tables
- Experienced in Canva
Accomplishments
- Acted as Destination Sales Executive for 2 months in the interim of a new hire.
- Nominated for Sales Excellence Award - Sales/Marketing Coordinator of Q3 2024.
- Nominated for Sales Excellence Award - Sales/Marketing Coordinator of the Year 2024.
Timeline
Unity University
MBA from Business Administration
10.2025 - Current
ELead Catcher
Marriott International, Inc.
03.2025 - Current
Sales and Marketing Coordinator
Marriott International, Inc.
01.2024 - Current
Voyager- Assistant Restaurant Manager
Marriott International, Inc.
01.2023 - 01.2024
Activities Program Intern
Marriott Vacation Club
05.2022 - 11.2022
Bar Manager
Kobe Sushi Bar Restaurant
11.2016 - 12.2018
Assistant Bar Manager
Brickroom
01.2016 - 12.2022
Southern Oregon University
Bachelor of Science from Business Administration