Assisted off-property Sellers with property specific information to close sales.
Supported Sales Team by creating contracts and building quotes.
Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
Coordinated with other departments to provide smooth execution of sales initiatives.
Developed and enforced policies and procedures for compliance with company policies.
Marriott International, Inc.
Voyager- Assistant Restaurant Manager
01.2023 - 01.2024
Job overview
Assisted in managing a team of 40 outlet staff, maintaining exceptional customer service and quality standards.
Performed daily administrative tasks, such as ordering supplies, processing invoices, and weekly payroll.
Managed staff schedules and maintained adequate coverage for all shifts.
Developed unique events and special promotions to drive sales.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Marriott Vacation Club
Activities Program Intern
05.2022 - 11.2022
Job overview
Ensured safety and enjoyment for participants by closely monitoring activities and maintaining clean, organized facilities.
Implemented creative marketing strategies to attract more visitors to the facility''s offerings, leading to increased revenue from activity registrations.
Managed inventory levels effectively, ordering supplies as needed while sticking closely to budget constraints.
Brickroom
Assistant Bar Manager
01.2016 - 12.2022
Job overview
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kobe Sushi Bar Restaurant
Bar Manager
11.2016 - 12.2018
Job overview
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and high quality service.
Maximized customer service by training new bar staff, overseeing operations and resolving issues.
Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Education
Southern Oregon University
Ashland, OR
Bachelor of Science from Business Administration
12.2022
Skills
Voyager Leadership Program Certification
Completed CI/TY Training
Delta One Yield Training
Marriott Approved Group Contracting Training
STR Reporting Training
Proficient in Social Tables
Experienced in Canva
Accomplishments
Acted as Destination Sales Executive for 2 months in the interim of a new hire.
Nominated for Sales Excellence Award - Sales/Marketing Coordinator of Q3 2024.
Nominated for Sales Excellence Award - Sales/Marketing Coordinator of the Year 2024.