Sondra Natale
Barrington
Summary
Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.
Overview
19
19
years of professional experience
Work History
Receptionist Administrator
East Bay Community Action Program
Riverside, RI
11.2017 - Current
- Managed multi-line phone system, guiding clients to relevant personnel for tailored assistance or scheduling with designated Provider
- Welcomed incoming visitors and customers with professionalism while delivering friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues' needs or concerns.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
Sales Associate
Bank of America Merrill Edge
Cumberland, RI
09.2016 - 11.2017
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank to encourage repeat business
- Supported sales goals with effective cross-selling of banking products, increasing overall revenue.
- Resolved complex customer situations by utilizing problem-solving skills and escalating issues when necessary.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Sales Manager
Tunstall AMAC Life Sciences
Pawtucket, RI
04.2006 - 09.2016
- Recruited and mentored a successful sales team by providing ongoing training, motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced sales force productivity through implementation of sales automation tools and optimization of administrative tasks.
- Attended industry events and conventions to explain sales opportunities.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
High School Diploma -
Ponaganset High School
Foster, RI06-2007
Skills
- Client relations
- Administration and operations
- Multi-line phone operation
- Confidential information management
- Data entry
- Multitasking and organization
- Document management
- Customer service
Timeline
Receptionist Administrator
East Bay Community Action Program
11.2017 - Current
Sales Associate
Bank of America Merrill Edge
09.2016 - 11.2017
Sales Manager
Tunstall AMAC Life Sciences
04.2006 - 09.2016
High School Diploma -
Ponaganset High School