Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanjii Patel-CarzellStepney

Charlotte,NC

Summary

Enthusiastic Restaurant General Manager with 30+ years of success delivering quality dining experiences. Strong leader highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs and customer satisfaction. Commended for boosting revenue 33%. Dedicated food service manager with 20 years of experience overseeing staff and operations for Food service. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. Innovative Restaurant Manager with more than 30+ years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations. Hardworking Restaurant Manager with 15 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Flexible and organized Director with 15 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength. I am a 2 Star Michelin Chef with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Restaurant Manager with 30+ year career at successful 4-5 star rated establishments. Skilled provider of expanded attendance figures and increased diner satisfaction. Brings deep knowledge of Gourmet Type cuisine and keen business acumen. Customer-centric, team-oriented manager. Educated in business operations, accounting and marketing. Ready to leverage ample skills to expand success of Food and Beverage establishments. Experienced Restaurant Manager successful at overseeing high-volume, $1.7 million dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management. Chef consultant with talent for motivating and instructing. Strong knowledge of Branding. Communicative and team-oriented with proficiency in Micro-Soft. Proven history of fostering commitment to meet team, individual and management objectives. Motivated professional offering masters degree in Food Science. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking senior-level opportunities to utilizing skills to facilitate company growth. Hardworking and reliable leader with strong ability in leading. Offering dedication and hospitality. Highly organized, proactive and punctual with team-oriented mentality. Food Science expert with background in Gourmet. Strong technical proficiency with work history in Gourmet food prep. In-depth knowledge of microsoft coupled with management abilities. Proven history of performance in PNLs. Proactive leader with strengths in communication and collaboration. Proficient in leveraging workplace conflict and motivation knowledge to promote harmony in the work place. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Very diverse comprehension of cultural diversity. Outgoing and friendly with strong drive to succeed. Highly proactive manager with 30+ years of experience in team leadership in Food Service industry. Background includes sales, management and customer service in fast-paced settings. Experienced Clinical Dietitian with 13 years of experience helping hospital patients handle chronic medical problems through effective nutrition. Successfully educated patients and families, planned menus and completed assessments. Strong communicator with outstanding active listening skills. Licensed Clinical Dietitian with 13 years of experience developing personalized nutritional plans that positively affect patient outcomes. Highly-qualified and well-trained clinical professional with detailed approach. Diligent in staying updated on latest medical research and nutrition solutions.

Overview

30
30
years of professional experience

Work History

Restaurant General Manager

Fulenwider Enterprises
07.2022 - Current
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance

Registered Dietician

Autum Care
11.2023 - 06.2024
  • Developed nutrition plans addressing individual patient diabetes and food allergies.
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Planned nutritious meal options for individuals with various health needs and conditions.
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements
  • Developed nutrition plans addressing individual patient diabetes and food allergies
  • Planned nutritious meal options for individuals with various health needs and conditions
  • Coached individuals on methods for managing chronic diseases with effective dietary plans

Restaurant General Manager

FDY INC./ The Young Kitchen
02.2022 - 07.2022
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Correctly calculated inventory and ordered appropriate supplies
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances

Education

Master of Arts in Culinary Science -

New England Culinary Institute - Cruz Bay
Cruz Bay, VI
11.2010

Nutrition Sciences - undefined

Bennington College
Bennington, VT
08.1998

Skills

  • Restaurant Operations Management
  • Food Safety
  • Customer Service Best Practices
  • Inventory Management Software
  • Inventory Management
  • G Suite
  • Back of House Management
  • Conflict Resolution
  • Health Code Compliance
  • Critical Thinking
  • Investigating Complaints
  • Performance Improvement
  • Building Maintenance
  • Problem Solving
  • Delegating Assignments and Tasks
  • Problem-Solving
  • Fire Safety Regulations
  • Service Delivery Management
  • Documentation and Recordkeeping
  • Money Handling
  • Profit Optimization
  • Quality Assurance
  • Supply Ordering and Management
  • Monitoring Food Preparation
  • Anticipating Problems
  • Employee Performance Evaluations
  • Relationship Building
  • Labor and Overhead Cost Estimation
  • Recruitment and Hiring
  • Training and Onboarding
  • Front of House Management
  • Managing Deliveries
  • Staffing and Sales Reporting
  • Menu Pricing and Writing
  • Portion Control
  • Scheduling Staff
  • Database Interface and Query Software
  • Intuit QuickBooks
  • Cost Estimation
  • Work Planning and Prioritizing
  • Reliable and Responsible
  • Catering Services
  • Written and Verbal Communication
  • Developing Special Dishes and Recipes
  • Expense Tracking
  • Event Coordination
  • Managing Reservations and Large Parties
  • Contract Negotiation
  • Facilities Planning
  • Customer Retention
  • Payroll Administration
  • Team Leadership
  • Resource Allocation
  • Calendar and Scheduling Software
  • Microsoft Office
  • Calm and Pleasant Demeanor
  • Enforcing Nutritional Standards
  • Coaching and Mentoring
  • Liquor Law Compliance
  • Collaboration and Teamwork
  • Time Management
  • POS Terminal Operation
  • Budget Administration
  • Sales and Marketing

Timeline

Registered Dietician

Autum Care
11.2023 - 06.2024

Restaurant General Manager

Fulenwider Enterprises
07.2022 - Current

Restaurant General Manager

FDY INC./ The Young Kitchen
02.2022 - 07.2022

Master of Arts in Culinary Science -

New England Culinary Institute - Cruz Bay

Nutrition Sciences - undefined

Bennington College
Sanjii Patel-CarzellStepney