Sondra Patterson
Cottonwood,AZ
Summary
Reliable Direct Care Worker dedicated to ensuring patient safety, wellness, and happiness. Expert in monitoring medication reactions, observing behaviors, and teaching healthy habits. Passionate about supporting patient progress.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Spectrum Health Medical Group
Cottonwood, AZ
10.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Used approved crisis intervention techniques in emergency situations.
- Maintained detailed records of services performed on clients.
- Consulted with client care team to continually update care plans.
Marketing Assistant/Main Cage Cashier
Stockmens Hotel & Casino
Elko, NV
06.2018 - 03.2024
- Organized promotional events, including scheduling speakers and coordinating activities.
- Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
- Monitored and reported on competitors' marketing activities.
- Processed cash and credit transactions accurately and efficiently.
- Balanced daily revenue reports to ensure accuracy of deposits.
Medical Records and Health Information Technician
Flagstaff Surgical Associates
Flagstaff, AZ
12.2021 - 04.2022
- Reviewed patient records for accuracy and completeness, ensuring that all required information was included.
- Maintained confidentiality of health information in accordance with HIPAA regulations.
- Scanned paper documents into electronic health record systems using document imaging software.
- Responded promptly to requests from insurance companies regarding patients' eligibility for coverage or services rendered.
- Answered questions from patients regarding their personal health information or billing inquiries.
Education
Associate of Applied Science - Culinary Science
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ05-2016
Behavioral Sciences
Yavapai College
Prescott, AZSkills
- Direct Patient Care
- Client documentation
- Behavioral Management
- Client Transportation
- Behavior redirection
- First aid and CPR
Certification
- Level one Fingerprint Clearance Card
- CPI Blue Card
- Food Handlers Card
Timeline
Direct Support Professional
Spectrum Health Medical Group
10.2023 - Current
Medical Records and Health Information Technician
Flagstaff Surgical Associates
12.2021 - 04.2022
Marketing Assistant/Main Cage Cashier
Stockmens Hotel & Casino
06.2018 - 03.2024
- Level one Fingerprint Clearance Card
- CPI Blue Card
- Food Handlers Card
Associate of Applied Science - Culinary Science
Le Cordon Bleu College of Culinary Arts - Scottsdale
Behavioral Sciences
Yavapai College
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