Sondra Powell
Denver,CO
Summary
At Stonebridge Companies, as an Assistant General Manager, I spearheaded team development and optimized operations, enhancing customer satisfaction significantly. My expertise in budget control and staff management, coupled with a proactive approach to problem-solving, drove profitability and ensured rigorous adherence to health standards. My leadership not only improved employee relations but also streamlined processes for peak efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Stonebridge Companies
08.2013 - Current
- Engaged proficiently with customers to strengthen connections.
- Supported team member recruitment, hiring, and training.
- Ensured correctness in cash handling and deposit preparation.
- Guaranteed establishment's adherence to health guidelines via rigorous sanitation measures.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Education
General Sudies - General Studies
Meadville Area Senior High
Meadville, PA11.1982
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Employee scheduling
- Budget control
Certification
Certified Hospitality Professional
Timeline
Assistant General Manager
Stonebridge Companies
08.2013 - Current
Certified Hospitality Professional
General Sudies - General Studies
Meadville Area Senior High
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