Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sondra Robinson

Williams,AZ

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

25
25
years of professional experience

Work History

Assistant Store Manager

Walmart
10.2015 - 12.2024
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
  • Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.
  • Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
  • Promoted a safe work environment by enforcing company safety policies and addressing potential hazards promptly.
  • Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Established strong vendor relationships for timely delivery of products, reducing stockouts and improving customer satisfaction.
  • Analyzed sales data regularly to identify trends or opportunities for improvement in product assortment or pricing strategy adjustments.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Department Manager

Safeway
06.2000 - 09.2015
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.

Education

High School Diploma -

Trevor Brown High School
Phoenix, AZ
05-1986

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store organization
  • Team building and leadership
  • Staff supervision
  • POS systems
  • Stock management
  • Employee scheduling
  • Hiring and training
  • Staff management

Timeline

Assistant Store Manager

Walmart
10.2015 - 12.2024

Department Manager

Safeway
06.2000 - 09.2015

High School Diploma -

Trevor Brown High School

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