Hi, I’m
Sondra Talbott
Wichita,KS
Summary
With a proven track record at Right At Home Health Care, I excel in patient care and HIPAA compliance, enhancing patient satisfaction through dedicated support and efficient healthcare ethics. Leveraging compassionate patient relationship building and expert medical records management, I've significantly contributed to improving care standards and operational efficiency.
Overview
33
years of professional experience
1
Certification
Work History
Right At Home Health Care
Certified Nursing Assistant
10.2016 - Current
Job overview
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Documented patient information and care activities in electronic health record.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
ELF Children's Center
Dietary Supervisor
12.1991 - 11.2006
Job overview
- Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
- Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
- Assisted in the development of hospital-wide nutrition policies to ensure consistency in care across all departments.
- Increased employee retention through effective training, mentoring, and performance evaluations of dietary staff members.
- Organized in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
- Promoted healthy eating habits among patients through educational programs, workshops, and one-on-one consultations.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Directed food preparation and cooking activities to meet health and safety standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Served consistent portions following recipes and control standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Optimized kitchen workflow processes which led to reduced preparation times while maintaining high-quality meals.
- Established standardized recipes that were consistently followed throughout the facility, resulting in uniformity across all meals served.
- Promoted a culture of continuous improvement within the dietary department through ongoing assessment and modification of processes and procedures.
- Provided ongoing education for nursing staff regarding therapeutic diets and proper feeding techniques to enhance patient care.
- Assisted in achieving and maintaining required certifications, such as ServSafe, for all dietary department staff members.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Implemented cost-saving measures without sacrificing quality of meals or service to residents, contributing to better financial performance of the facility.
- Participated in continuing education opportunities to stay current with industry trends and best practices.
- Streamlined kitchen operations for increased efficiency by implementing effective food inventory management system.
Jenny Craig Weight Loss Center
Center Director
02.2006 - 09.2016
Job overview
- Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
- Developed strong community relationships to support center programs and initiatives.
- Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Managed center budget for optimal resource allocation and financial stability.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Kept facility in compliance with all applicable standards and laws.
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
- Managed $Amount yearly budget for labor, supplies and building costs.
Education
Bethel College Newton, KS
Associate Degree from Social Work
12.2006
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Vital signs monitoring
- Safety Precautions
- Dressing assistance
- Recording vital signs
- Medical terminology knowledge
- Electronic Charting
- Dementia and Alzheimer's knowledge
- Documenting behaviors
- End of life care
- Patient Lifting
- Transfer Techniques
- Healthcare ethics
- Responding to emergencies
- Patient relationship building
- Supporting personal needs
- Maintaining privacy
- Condition Monitoring
- Care plan implementation
- Medical Records Management
- Wound care specialist
- Tracheostomy Care
- Oxygen therapy
- Toileting assistance
- Calm and level-headed under duress
- G-tube care
- Helping with medication
- Range of motion exercises
- Understands medical procedures
- Quick problem solver
- Family support and assistance
Certification
CNA
CMA
EKG Tech
Timeline
Certified Nursing Assistant
Right At Home Health Care
10.2016 - Current
Center Director
Jenny Craig Weight Loss Center
02.2006 - 09.2016
Dietary Supervisor
ELF Children's Center
12.1991 - 11.2006
Bethel College
Associate Degree from Social Work
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