Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Song Pisimata

Oakley,CA

Summary

Problem-solving Logistics Manager knowledgeable in freight cost negotiations and building valuable vendor relationships. Valuable connections with Top Ten freight carriers with reputation as square dealer. Clear understanding of domestic shipping regulations and controls. Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Well-qualified Manager proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 8 years. Customer-focused Logistics Manager adept in leading high-performance teams to enhance quality and safety processes to deliver top-notch logistics performance. Background in applying new solutions to old problems to reach resolution and forward progress. Resourceful Warehouse Manager with 10 years of experience directing warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Associate Manager Logistics

Tesla
03.2023 - Current
  • Enhanced team productivity by implementing efficient project management strategies.
  • Improved client satisfaction by consistently delivering high-quality work on schedule.
  • Streamlined processes for increased efficiency and cost savings within department.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
  • Established strong relationships with key stakeholders, fostering collaboration and mutual support.
  • Facilitated effective communication across departments to ensure seamless project execution.
  • Mentored junior team members, contributing to their professional growth and skill development.
  • Leveraged industry best practices to enhance operational efficiency within organization.
  • Championed employee engagement initiatives, boosting morale and promoting positive workplace culture.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Implemented new technologies to streamline workflows and improve overall team performance in achieving targets.
  • Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Developed and maintained comprehensive budgets for various projects, ensuring financial accountability throughout project lifecycle.
  • Mentored and supported 4 department employees to create strong workplace culture

Logistics Manager

Carvana LLC
07.2019 - 01.2023
  • Streamlined logistics processes by implementing efficient inventory management systems
  • Improved on-time delivery rates by optimizing transportation routes and scheduling
  • Reduced warehouse storage costs with effective space utilization strategies
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly
  • Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities
  • Developed strong relationships with vendors, leading to improved pricing and service levels
  • Managed team of logistics professionals, providing coaching and guidance for career development and skill enhancement
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly
  • Negotiated favorable terms with carriers, resulting in significant cost savings for organization without compromising service quality
  • Monitored logistics performance and identified improvement opportunities
  • Played instrumental role in successful integration of acquired businesses, seamlessly incorporating their logistics operations into existing workflows
  • Led third-party vendors in achieving delivery time and cost targets
  • Organized records of vehicles, schedules and completed orders

Operations Manager

B&D Towing
04.2012 - 07.2019
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Reviewed shift reports to understand current numbers and trends.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Property Manager

Stephens Property Management
11.2012 - 04.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.

1st Responder and Tow Truck Operator Supervisor

North Main Tow
11.2008 - 11.2012
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Transported hazardous materials and oversized shipments without incident.

Education

High School Diploma -

UTI- Sacramento, CA Automotive Diesel And Industry
Sacramento, CA
06.2000

High School Diploma -

Samoana High School
Pago Pago, AS
06.2000

Skills

  • Logistics Analysis
  • Operations Control
  • Vehicle Flow Monitoring
  • Analytic Tools and Methods
  • Warehouse Safety Programs
  • Organizational Requirements Monitoring
  • Worker Supervision
  • Maintenance and Repair Orders
  • Budget Preparation and Management
  • Product Transportation
  • Staff Management
  • Contract Management
  • Business Planning
  • Department Oversight
  • Departmental Management
  • Infrastructure Management
  • Project Management
  • Operations Management
  • Managing Customer Needs
  • Plan Projects
  • Scheduling and Coordinating
  • Administration and Reporting
  • Troubleshooting

Accomplishments

    S CTTA Certification Accident/Recovery Certification Masters Certification for Body/Collision

    First Response Certified.

    AAA Certified,

    CHP Certified,

    PPG Certification

Certification

S CTTA Certification Accident/Recovery Certification Masters Certification for Body/Collision

First Response Certified.

AAA Certified,

PPG Certification

CHP Certified

CDL-License,

HAZMAT Endorsement Certified

Double and Triple Trailer Endorsement Certified

Tanker Endorsement Certified

Timeline

Associate Manager Logistics

Tesla
03.2023 - Current

Logistics Manager

Carvana LLC
07.2019 - 01.2023

Property Manager

Stephens Property Management
11.2012 - 04.2019

Operations Manager

B&D Towing
04.2012 - 07.2019

1st Responder and Tow Truck Operator Supervisor

North Main Tow
11.2008 - 11.2012

High School Diploma -

UTI- Sacramento, CA Automotive Diesel And Industry

High School Diploma -

Samoana High School

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Song Pisimata