Song Yang

Ensured accurate record-keeping within accounts receivable through invoice generation, payment posting, and meticulous maintenance. Assisted with receptionist duties, answered multiple phone lines, managed confidential communications, and ensured accuracy in financial documentation.

• Managing accounts receivable by generating and distributing customer invoices.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Posting all incoming customer payments from various sources (checks, credit cards, electronic payments) to accounting software, such as QuickBooks and Xero.
• Contact customers, and follow up on outstanding payments, resolving billing discrepancies, and inquiries on invoicing concerns.
• Generate financial statements and reports detailing accounts receivable status.
• Facilitate the payment of invoices due by sending email reminders and contacting customers about outstanding accounts and balances.
• Perform account reconciliations to ensure data accuracy.
• Manage filing systems for invoices, payment records, and customer correspondence.
• Assisted with data entry and maintained spreadsheets related to accounts receivable.
• Prepare reports on accounts receivable status for management.
• Handle administrative tasks such as mail sorting, copying, and faxing.
• Adhere to company policies and procedures regarding billing and collections.
• Ensure compliance with relevant accounting standards.
• Generate reports on key accounts receivable metrics (aging analysis, collection).
• Arranging complete domestic and international travel, including booking flights, hotels, ground transportation, and managing itineraries.
• Prepare and attend meetings, taking minutes, and following up on action items.
• My commitment to maintaining strict confidentiality regarding sensitive information related to executive matters.
• Reviewed delinquent accounts and initiated collection efforts on past due balances.
• Verified customer accounts by reconciling monthly statements and related transactions.
• Prepared aging reports to analyze customer accounts receivable status.

Provided high-level administrative support to CEOs by managing complex calendars, handling confidential communications, coordinating travel arrangements, and overseeing various administrative tasks. Assisted receptionist with answering multi-phone line phone calls, and receiving and distributing mail deliveries and packages while also providing support to Human Resources, Operation Managers, and Accounts Payables.

• Perform administrative and clerical duties, including but not limited to answering phones, e-mailing, filing, copying, and mailing distribution.
• Screening phone calls and emails, drafting, and responding to correspondence on behalf of the CEOs, ensuring timely and professional communication.
• Assist with special events, company parties, and staff meetings in coordination with management and/or HR.
• Scan, digitally share, and distribute critical administrative documents to managers and Human Resources.
• I extensively use the Microsoft Office Suite (Word, Excel, Access), Google Docs, and Google Calendar to create documents and track events.
• Create a biweekly 401(k) liability payment sheet, and upload it to the 401(k) website.
• Coordinate 401(k) changes (including enrollments, contribution changes, terminating employees, and special requests) with HR, and address procedural questions.
• Assisting with special projects, including research, and data analysis.
• Review purchasing agreements and contracts with vendors, and maintain open lines of communication with those vendors.
• Develop an active process for measuring supply inventory and determining purchasing needs based on bi-weekly and monthly numbers.
• Arranging complete domestic and international travel, including booking flights, hotels, ground transportation, and managing itineraries
• Prepare and attend meetings, taking minutes, and following up on action items.
• Maintaining strict confidentiality regarding sensitive information related to executive matters.
• Complete payments and control expenses by receiving, processing, verifying, and reconciling invoices.
• Charge expenses to accounts and cost centers by analyzing bills, expense reports, and recording entries.
• Pays vendors by monitoring discount opportunities, resolving purchase orders, and preparing check payments.
• Ensures proper credits are received for any billing discrepancies.
• Processing transactions and performing accounting duties, such as account maintenance, recording entries, and reconciling books of accounts.
• Disburses petty cash, reconciles entries, and verifies documentation.
• Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
• Handled confidential information with discretion and integrity.
• Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
• Coordinated meeting and work schedules for staff teams and executives.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Made travel arrangements to provide executives seamless and travel policy-approved business trips.
• Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
• Followed proper accounting and bookkeeping procedures to support audits.
• Negotiated pricing with vendors to obtain the best prices for goods or services.
• Implemented purchasing strategies to cut costs and improve efficiency.
• Developed and maintained relationships with suppliers to ensure reliable supply chains.
• Worked closely with accounting department to resolve any billing issues with vendors.
• Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.

Responsible for providing efficient and professional administrative and clerical services to groups and supervisors in the business enterprises.

• Performed secretarial and clerical duties, such as documenting, photocopying, faxing, mailing, and organizing filing systems.
• Managed the receptionist area, including greeting visitors, and responding to telephone and in-person requests for information.
• Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers.
• Coordinated inventory orders, purchased office supplies, and contracted vendors and subcontractors for the hotel daily.
• Managed various accounting tasks, including data entry, petty cash, and employee expense reimbursements, and resolved billing and invoice problems.
• Posted and advertised job openings on various websites.

• Operated the cash register with proficiency.
• I always provided professional and courteous services, assessed guests' needs, and answered questions.
• Coordinated store inventory orders.
• Team Trainer: Train new employees and employees quarterly to ensure that they adhere to company policy.
• Assisted the Store Manager by sorting out applications, screening resumes, and scheduling/coordinating interviews for job applicants.