Summary
Overview
Work History
Education
Skills
Affiliations
Hobbys and interest
Timeline
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Song Tao Chen

Brooklyn,NY

Summary

Reliable, with diverse work experience, and able to adjust to any work-paced environment. Also able to follow rules and can accomplish whatever is needed. An effective communicator to both customers and co-workers, and knows Mandarin and English fluently, providing accurate translation.

Overview

1
1
year of professional experience

Work History

Tutor

City English
Brookyln, NY
03.2024 - 06.2024
  • Help elementary students navigate their homework.
  • Provided comprehensive feedback on student progress, including areas for improvement and successes.
  • Assisted students in developing effective study habits and strategies for success in school.
  • Maintained accurate records of student attendance and progress.
  • Maintaining an orderly classroom.
  • Communicating with parents on better helping students.

Waiter and Bartender

Xiang Hotpot
Brooklyn, NY
12.2023 - 01.2024
  • Make and serve beverages.
  • Provided excellent customer service to ensure repeat customers.
  • Being the main cashier, I was responsible for handling all payments, counting change, and issuing receipts.
  • Recording all the earnings at the end of each day and counting the money to ensure no mistakes.
  • At the end of each day, I would record the amounts of items and which need replenishing.
  • Setting up and recommending customers for memberships.
  • Took orders from patrons accurately and efficiently.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Drink Maker

Tiger Sugar Milk Tea
Brooklyn, NY
09.2023 - 10.2023
  • Cleaned and maintained equipment used in the preparation of drinks.
  • Prepared and served tea, milk tea, and coffee to customers.
  • Maintained knowledge of current drink recipes and ingredients.
  • Followed proper food handling procedures while mixing drinks.
  • Followed drink recipes to make beverages by hand, with stick blenders and using machinery.
  • Received cash and card payments for balances owed.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Nail Technician

Green Nails Salon
Brooklyn, New York
06.2023 - 08.2023
  • Provided manicures, pedicures and nail treatments to clients.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Being the cashier and collecting customers' payment.
  • Cleaned and sterilized tools and work areas between customers.
  • Have a professional yet engaging conversation with the customer.
  • Helping with translation when needed.
  • Educated clients on proper nail care techniques.

Education

Bachelor of Arts - Statistics

Baruch College of The City University of New York
New York, NY
06-2028

Skills

  • Communicating with customers, or coworkers
  • Knows Mandarin and English fluently
  • Processing payment
  • Item promotion
  • follows orders
  • Cash Management
  • memorization
  • Teamwork
  • Customer Assistance

Affiliations

- Love solving math problems and playing basketball

Hobbys and interest

  • Love playing basketball
  • Love solving math problems

Timeline

Tutor

City English
03.2024 - 06.2024

Waiter and Bartender

Xiang Hotpot
12.2023 - 01.2024

Drink Maker

Tiger Sugar Milk Tea
09.2023 - 10.2023

Nail Technician

Green Nails Salon
06.2023 - 08.2023

Bachelor of Arts - Statistics

Baruch College of The City University of New York
Song Tao Chen