Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Songya Williamson Gooden

Jonesboro,GA
Songya Williamson Gooden

Summary

With a proven track record at Khuene Nagel, I excel in enhancing warehouse efficiency and stakeholder satisfaction through expert inventory management and effective communication. My adeptness in forklift operation and commitment to safety procedures have significantly reduced shipping errors, showcasing my ability to blend technical skills with teamwork for optimal results.

As logistics professional, prepared to manage shipping and receiving operations with precision. Proven ability to streamline processes and enhance warehouse efficiency. Strong focus on team collaboration and adaptability in dynamic environments. Reliable and flexible, with expertise in inventory management and problem-solving.

Overview

13
years of professional experience
1
Certification

Work History

Khuene Nagel

Shipping and Receiving Clerk
06.2024 - Current

Job overview

  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Khuene Nagel

Auditor
03.2023 - Current

Job overview

  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Planned and executed follow-up audits at appropriate intervals.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Executed audit phases and entered data into accounting software for analysis.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Enhanced effectiveness of internal audit function through strategic planning and goal setting.
  • Maintained up-to-date knowledge of industry regulations and standards, ensuring audit practices remained compliant.
  • Reinforced financial integrity by enforcing strict adherence to regulatory standards and internal policies.
  • Enhanced financial accuracy and compliance with thorough audits of internal financial processes.
  • Strengthened stakeholder confidence with transparent and clear communication of audit findings.

Hilton

Night Auditor
04.2012 - 01.2018

Job overview

  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Education

Druid Hills High
Atlanta, GA

High School Diploma from General Studies

University Overview

United Education Institute
Morrow, GA

Post-Degree Certificate from Medical Informatics

University Overview

Clark Atlanta University
Atlanta, GA

from Computer And Information Sciences

University Overview

Skills

  • Self-motivated and independent
  • Time management
  • Attention to detail
  • Teamwork and cooperation
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Warehouse safety
  • Certified forklift driver
  • Inventory management
  • Forklift operation
  • Labeling accuracy
  • Relationship building
  • Material handling equipment
  • Shipment tracking
  • Merchandise staging
  • Interpersonal skills
  • Safety procedures
  • Inspection and quality control
  • Warehouse software systems
  • Shipping documentation
  • Load planning
  • Delivery scheduling
  • Materials transportation
  • US Driver's license
  • Microsoft Office Suite
  • Packing equipment operation
  • Invoice reconciliation
  • Inventory software
  • Records management
  • Export compliance regulations
  • Verbal and written communication
  • Organization and prioritization
  • Data entry
  • Task prioritization
  • Product knowledge
  • Hazardous materials handling
  • Workflow optimization
  • Vendor coordination
  • Quality assurance testing
  • Barcode scanning
  • Freight coordination
  • Tracking systems proficiency
  • Skid building
  • Safety and compliance
  • Warehouse layout understanding
  • Receiving procedures
  • Order logging
  • Freight claims processing
  • Shipping and receiving tracking
  • Packing and crating
  • Cost reduction strategies
  • Shipment coding
  • Pallet jack use
  • Shipping label preparation
  • Problem-solving
  • Materials handling
  • Shipment inspection
  • Safety compliance
  • Cargo loading
  • Package labeling
  • Critical thinking
  • Product and materials sorting
  • Basic mathematics
  • Inventory counts
  • Package preparation
  • Microsoft office
  • Box and container packing
  • Data documentation
  • Freight labeling
  • Customer relations
  • Data recording
  • Shipping coordination
  • Invoice preparation
  • Handheld scanners
  • Quality assurance
  • Work order following
  • Clear communication
  • Logistics coordination
  • Inventory monitoring and management
  • Hazardous materials
  • Document preparation
  • Quality control
  • Workflow planning
  • Damage identification and reporting
  • Materials movement
  • Order checking
  • Shipment planning

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Hazardous Materials Certification (HazMat) - Department of Transportation (DOT).
  • National Career Readiness Certificate – ACT WorkKeys Assessments.
  • Dangerous Goods Regulations (DGR) – International Air Transport Association (IATA).
  • Export Compliance Specialist Certification (ECoP®-Export) - Global Training Center.
  • Warehouse Safety Principles Certificate – National Safety Council.
  • Essentials of Freight Forwarding Certificate – International Federation of Freight Forwarders Associations (FIATA).
  • Forklift Safety and Inspector Certification - Occupational Safety & Health Administration (OSHA).
  • Forklift Certification
  • State Driver's License

Timeline

Shipping and Receiving Clerk
Khuene Nagel
06.2024 - Current
Auditor
Khuene Nagel
03.2023 - Current
Night Auditor
Hilton
04.2012 - 01.2018
Druid Hills High
High School Diploma from General Studies
United Education Institute
Post-Degree Certificate from Medical Informatics
Clark Atlanta University
from Computer And Information Sciences

Similar Profiles

CREATE PROFILE
Songya Williamson Gooden