Sonia Aguilar
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Merchandiser
Bimbo Breads
12.2023 - 08.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Manager
Smart and Final
12.2015 - 11.2023
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Maintained optimal employee coverage for business needs with well-prepared team schedules
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Customer Service Representative
Martin's Auto Body
01.2014 - 11.2015
- Managed customer calls effectively and efficiently in a fast-paced call center environment
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Handled payments and necessary documents for DMV
- Handled customer inquiries, complaints, billing questions, payments and service requests
Education
High school Diploma -
Calvin High School
Sacramento, CA05.2013
Skills
- Business management
- Time management
- Critical thinking
- Data entry
- Superior Customer Service
- Delegation
- Employee training
- Planning
- Multitasking
- Relationship building
- Company Policies
- Task prioritization
- Scheduling
- Problem resolution
- Positive and professional
- Product Development
Timeline
Merchandiser
Bimbo Breads
12.2023 - 08.2024
Manager
Smart and Final
12.2015 - 11.2023
Customer Service Representative
Martin's Auto Body
01.2014 - 11.2015
High school Diploma -
Calvin High School
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