Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Aguirre

Albuquerque,NM

Summary

Driven professional with extensive experience as Lead Receptionist at Aztec Animal Clinic, showcasing leadership in training new hires and streamlining operations. Excelled in multitasking and administrative support, enhancing efficiency and customer service. Demonstrates computer proficiency and a strong work ethic, significantly improving workplace productivity and client satisfaction.

Overview

23
23
years of professional experience

Work History

Lead Receptionist

Aztec Animal Clinic
03.2013 - Current
  • Maintain a clean and organized front desk, keep computers up to date and working at all times.
  • Proficient in multitasking on my own tasks and assisting others.
  • Train all new hires regarding company operations, policies and services.
  • Completed company specific reports on a daily, weekly and monthly basis.
  • Organized and ordered office supplies, pet food and general supplies on a regular basis.
  • Check patients in and out in a timely and professional manner.
  • Answer and maintain busy phones lines, triage urgent calls.
  • Handled all forms of payments and settled the books at closing.


Administrative Assistant/ Branch Manager

Hertz Car Rental
12.2005 - 06.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Filled reports and records for airport location and 3 others.
  • Created correspondence and other documents for Management and other departments.
  • Managed a branch with 2-4 employees.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service during monthly meetings.

Receptionist

Bolton Animal Hospital
04.2005 - 12.2005
  • Provided clerical support with copying, faxing, and filing medical records.
  • Created and confirmed appointments.
  • Checked patients in and out in a timely manner and updated client records.
  • Handled all payments and settled the books at the end of every day.
  • Responded to inquiries from concerned callers and clients seeking information with the utmost respect.


Stocker/ Cashier

Shoes on a Shoestring
02.2002 - 04.2005
  • Organized and stocked all products.
  • Recommended reorder of popular products.
  • Shifted the floor in an organized manner every season
  • Learned how to build rapport with customers and assistance them in any way.
  • Handled all forms of payment and made sure registers stated balanced.
  • Organized and maintained a clean sales floor.

Education

Diploma For Veterinary Tech. Assistant -

Apollo College

No Degree - Pre-Requisite Courses

TVI

High School Diploma -

Del Norte HS

Skills

    Proficient in multitasking

    Self-organization and motivation

    Good time management

    Administrative support

    Leadership experience

    Prepare and manage reports

    Organize and coordinate meetings

    Computer proficiency

    Quick learner

    Customer service with empathy

    Great work ethic and loyalty

Timeline

Lead Receptionist

Aztec Animal Clinic
03.2013 - Current

Administrative Assistant/ Branch Manager

Hertz Car Rental
12.2005 - 06.2012

Receptionist

Bolton Animal Hospital
04.2005 - 12.2005

Stocker/ Cashier

Shoes on a Shoestring
02.2002 - 04.2005

Diploma For Veterinary Tech. Assistant -

Apollo College

No Degree - Pre-Requisite Courses

TVI

High School Diploma -

Del Norte HS

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Sonia Aguirre