Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sonia A Jaffe

Pueblo,CO

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Consistently earning high marks for work quality, and speed. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Walmart, Doordash
Hesperia, California
03.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Scheduled deliveries strategically, balancing multiple priorities to optimize time management.
  • Executed delivery tasks for Spark with Walmart and DoorDash, maintaining high standards of punctuality and reliability.

Customer Service Technician

ATT
Pueblo, CO
09.2023 - 05.2024
  • I answered all incoming calls and serviced all customers in need.
  • I assisted the best I could to meet each individual customer's needs.
  • The various calls were to get an extension on a bill, go over specific charges on a bill, and/or make a payment, check the status of an order or a returned item, and if they needed to be transferred to another department, I would switch them over, or if they needed a manager on duty, I would do my best to get all the information for the manager to help.
  • I had no problem with the customer service, nor with the sales that were also required.

Donor Center Technician

Grifols Plasma Center
Pueblo, CO
07.2022 - 09.2023
  • I was cross-trained in each department.
  • I have trained on Quality Control, so I could open all screening booths in the morning with a manager.
  • I have set up donors on the floor and completed the Donor Center screening.
  • I have processed new donors, trained, and worked in the lab for daily processing, as well as shipping and packing lab boxes.
  • I unpacked pallets, stocked supplies, and stocked our donor carts.

Education

Diploma - Medical Assistant

Bryman College
San Bernardino, CA
06-1999

High School Diploma -

Fontana High School
Fontana

Skills

  • Quick learner
  • Hard worker
  • Customer service experience
  • Problem solving
  • Time management
  • Punctuality
  • Technical support

References

References available upon request.

Timeline

Customer Service Technician

ATT
09.2023 - 05.2024

Donor Center Technician

Grifols Plasma Center
07.2022 - 09.2023

Delivery Driver

Walmart, Doordash
03.2021 - Current

Diploma - Medical Assistant

Bryman College

High School Diploma -

Fontana High School

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