18 years of assisting adults and children with special needs. Passionate about offering expert support for emotional, physical and mental needs. Inspiring to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
22
22
years of professional experience
Work History
Direct Support Provider
The Mentor Network
09.2014 - Current
Maintained clean, safe and well-organized individuals environment.
Assisted disabled clients to support independence and well-being.
Led individuals or group recreational activities for enhanced individuals outcomes.
Supervised daily activities and provided assistance to staff.
Front Desk Receptionist
Clinica Medica Familiar
03.2011 - 12.2011
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Transcribed phone messages and relayed to appropriate personnel.
Used internal software to process reservations, check-ins and check-outs.
Collected room deposits, fees and payments.
Daycare Teacher/Cook/Bus Driver
La Petite Academy Inc.
07.2007 - 12.2009
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Engaged with children on individual basis to build positive relationships and promote learning.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Instructed children in health and personal habits, such as eating, resting and toileting.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Developed age-appropriate activities and programs for children new born to school age.
Made nutritious breakfasts, lunches, dinners and snacks for children.
Managed food inventory for -person center in accordance with nutritional guidelines.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Administrative Assistant
Mission City Community Network
02.2005 - 04.2006
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Handled client correspondence and tracked records to foster office efficiency.
Special Ed Trainee Assistant
Los Angeles Unified School District, LAUSD
02.1992 - 11.2001
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Gave one-on-one attention to students, while maintaining overall focus on entire group.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Monitored student classroom and outdoors activities to promote student safety.
Aided elementary school special education teachers in reinforcing efforts for children with various learning and behavioral needs.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Developed professional relationships with school staff to contribute to strong learning community.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Maintained positive attitude and affirmatively communicated with each student.
Supported teacher in development of individual learning strategies.
Offered student support through special accommodations, extra assistance and assessments.
Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
Translated in spanish during parent conferences and meetings.