Summary
Overview
Work History
Education
Skills
Timeline
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Sonia Barnwell

Lake Elsinore,CA

Summary

To secure responsible positions that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills. Summary of Qualifications: Excellent communication skills and work ethics. Proficient in Word, Excel, PowerPoint, Processing, Access, Database, and Bookkeeping

Overview

23
23
years of professional experience

Work History

Courier Driver

CMF Delivery
San Diego, Ca
11.2019 - Current
  • Sort over 50 bags in chronological order Make sure all bags are checked off daily Deliver and p/up bags deposits, and documents Deliver and p/ up over 45 boxes Count to make sure all bags are accounted for Sort completed 50 bags in order of delivery in right buckets for night pickup and deliver.

Office Clerk/Courier

Unity Courier
San Diego, CA.
08.2015 - 01.2018
  • Performed clerical duties such as data entry, filling, answer phone, fax, and email.
  • Maintained packaging for adequate courier service.
  • Sort and scan package and organizes boxes.
  • Sort over 100 deposits and paperwork for delivery to Orange County and Burbank.
  • Scan and check all 80 courier bags with manifest information.
  • Print manifest for drivers.
  • Perform deposits of physical checks for authorized banks and dental offices.
  • Perform courier services of documents to dental offices and banks.

Supervising Case Manager

ARC of San Diego
San Diego, CA.
03.2013 - 11.2014
  • Supervised, maintained, and reviewed case management and client record keeping system of handled Activity Center, Adult Development Center, Community-based and Senior Transition Programs.
  • Trained and assist direct care staff in completing cases management responsibilities and record keeping.
  • Handled resource person in social service areas and coordinated referrals with Area Director.
  • Provided individual or group counseling for consumer.
  • Facilitate behavior intervention team meetings and implemented recommendations.
  • Compiled and completed Outcome Measurement Reports and maintains consumer records.
  • Assisted in developing policies and procedures with administrative staff.
  • Demonstrated daily organization's vision, mission, and core values.
  • Managed on-site evaluations, internal audits and customer surveys
  • Drove operational improvements which resulted in savings and improved profit margins
  • Used Microsoft Word and other software tools to create documents and other communications

Senior Staff

Manpower Inc
Hemet, CA.
05.2001 - 10.2010
  • Established and maintain positive working relationships to achieve goals of organization.
  • Screened, tested, and interviewed candidates.
  • Administered office and online training of temporary employees to upgrade skills for assignments.
  • Screened and referred applicants to hiring personnel and making hiring recommendations.
  • Responsible for customer service in team oriented and fast paced environment.
  • Demonstrated multitasking abilities, professionalism, and time management skills.
  • Built rapports with existing clients and performed marketing and sales activities.
  • Oversaw team of 45 accounting staff

Education

Bachelor's Degree - human services

University Of Phoenix
2008

Skills

  • Customer rapport
  • Customer Service
  • Customer Care
  • Loading/ unloading items
  • Following courier protocols
  • Computer skills
  • Data Entry
  • Clerical Skills
  • Interviewing Applicants
  • Heavy Phone experience
  • Supervisor Skills/training
  • Case Management Skills
  • Team Player

Timeline

Courier Driver

CMF Delivery
11.2019 - Current

Office Clerk/Courier

Unity Courier
08.2015 - 01.2018

Supervising Case Manager

ARC of San Diego
03.2013 - 11.2014

Senior Staff

Manpower Inc
05.2001 - 10.2010

Bachelor's Degree - human services

University Of Phoenix

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Sonia Barnwell