Sonia Borrayo
Fort Worth,TX
Summary
Versatile Human Resources Specialist offers recruitment, policy development, and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with 8 years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HR Generalist
Aramark
Crowley, TX
01.2021 - 07.2024
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Maintained human resources records by processing applications and resumes.
- Spearheaded diversity, equity, and inclusion efforts to meet company diversity goals.
- Partnered with senior HR team to communicate company standards and policies.
- Provided essential support to address individual HR needs of employees.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Assisted candidates with application processes by answering questions about applications, performing background checks, providing I-9 forms, and handling drug screening paperwork.
- Worked with the HR department to devise and update policies as needed for corporate accountability and workplace health.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Processed and issued employee paychecks, statements of earnings, and deductions.
- Managed payroll for temporary, hourly, and salaried employees.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
Executive Administrative Assistant
Aramark
Crowley, TX
04.2014 - 01.2021
- Set up meeting and event logistics for senior management and updated calendars.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Obtained signatures for financial documents and internal and external invoices.
- Followed proper accounting and bookkeeping procedures to support audits.
- Answered telephones, directed calls and took messages.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Copied, sorted and filed records of office activities and business transactions.
- Completed and mailed contracts, invoices or checks.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Troubleshot office equipment, computer hardware and software issues.
- Performed administrative duties, including managing the Food Service Operation to meet requirements in accordance with TEA/TDA/USDA guidelines for Texas.
- Review, verify, and approve/disapprove student meal applications on a daily basis to ensure accurate listing of students eligible for participation in the free/reduced meal program.
- Ensure each school cafeteria staff was notified as students were enrolled and became eligible for the free/reduced meal program, and/or students become ineligible or exit the school.
- Monitor and prepare all Food Service reports and records.
- Perform random student eligibility verification as assigned by the Director, SNS.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Operated cash register to process cash, check and credit card transactions.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
Supervisor
Lipsky & Associates
Weatherford, TX
01.2000 - 01.2014
- Monitored employee productivity to provide constructive feedback and coaching.
- Reviewed completed work to verify consistency, quality and conformance.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Calculated income, assets and liabilities to meet lender requirements.
- Created and completed loan submission packages.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Interfaced with borrowers to obtain needed items and prepare applications for underwriting review.
- Managed conditions sent from underwriting departments.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Managed weekly payroll duties and submitted data to payroll contractor.
Education
Region 11
Fort Worth, TX07-2022
Skills
- Policies implementation
- Tax reporting
- Compensation and payroll
- Employee Onboarding
- Benefits administrator
- HR services
- Recruitment
- HR information systems
- Payroll completion
- Problem-Solving
- Payroll and benefits administration
- Confidential Document Control
- Fluent in Spanish
- Self-Directed
Certification
- TDA Eligibility Guidance
- Food Handlers Certification
Languages
Spanish
Professional
Accomplishments
- Diversity and Inclusion
- Administrative professional of the year
References
References available upon request.
Timeline
HR Generalist
Aramark
01.2021 - 07.2024
Executive Administrative Assistant
Aramark
04.2014 - 01.2021
Supervisor
Lipsky & Associates
01.2000 - 01.2014
Region 11