Summary
Overview
Work History
Skills
Accomplishments
References
Languages
Timeline
Generic

Sonia Bracamontes

Downey,CA

Summary

I have led teams of 5 people-37 people within my 17 year career. I was able to finish 2023 with the top performing office in my district of 15 offices. On a monthly basis I collaborate with my District Manager and create and lead meetings for all the CRC's within my district. I am also responsible for the LA East Advisory Board in which I collaborate with my DM with the top 10 CRC's in our district to further develop them for the next role. I have a passion for growing customer market share within my communities, excelling in our customer experience, creating a positive work relationship with all my business partners, and maintain risk to the bank. I am known for having a positive influence in motivating others to reach their full potential and helping them reach milestones within their careers. Through strategic thinking, planning, and execution, I have developed an exceptional team who continues to thrive through the banks new and everchanging initiatives. Understanding the market, the global economy, and knowing my resources has really set me apart from my peers and has really helped me develop the best partner relationships with my small business banking, wealth management, and mortgage teams.

Overview

18
18
years of professional experience

Work History

Branch Manager/Hub Leader

U.S. Bank
07.2013 - Current
  • On a monthly basis I create and lead meetings for all the CRC’s within my district as well as lead meetings for our advisory board, which is the top 10 CRC’s in our district
  • I have a passion for growing customer market share within my communities, excelling in our customer experience, and maintaining risk and compliance all at the same time
  • I am known for having a very positive influence in motivating others to their full potential and helping them reach milestones within their careers
  • Through strategic thinking, planning, and execution, I have developed an exceptional team who continues to thrive through the banks new and everchanging initiatives
  • Understanding the market, the global economy, and knowing my resources has really set me apart from my peers and has really helped me develop the best partner relationships with my small business banking, wealth management, and mortgage teams


Teller/Sales & Service Specialist/Personal Banker/Asst. Manager/Branch Manager

Bank of America
07.2006 - 07.2013

I started my career in banking here as a teller. I started from the bottom and worked my way up to branch manager within 4 years. I was running multiple offices within my region at one point and I worked closely with my district manager to collaborate strategies for our district. I was responsible for growing new households, putting processes in place to grow revenue, increase partner engagement in the branches, and sustain measurable results. Coaching was a big part of my branch manager expectations at Bank of America and this is where I really grew in my position and became more confident in my coaching abilities. I realized very quickly that through coaching you had more influence in your employees career success.

Skills

  • Performance Reviews
  • Staff Recruitment and Hiring
  • Product Training
  • Risk Management
  • Customer Relationships
  • Business Planning
  • Financial Reporting
  • Excellent work ethic
  • Project Management
  • Team Building Leadership
  • Staff Management
  • Strategic Planning
  • Coaching and Mentoring
  • Sales management
  • Branch Operations Management

Accomplishments

  • Legends of Possible Winner 2024 (for 2023)
  • Led the Mamba Hub which won Hub of the Year in 2022
  • Top Branch Manager at U.S. Bank 2022 and 2023
  • Multiple year over year campaign winner
  • Shero Award 2023
  • Top Credit Card Revenue Producer 2021, 2022, and 2023
  • Top Branch Manager at Bank of America in 2012 and 2013

References

Available Upon Request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Branch Manager/Hub Leader

U.S. Bank
07.2013 - Current

Teller/Sales & Service Specialist/Personal Banker/Asst. Manager/Branch Manager

Bank of America
07.2006 - 07.2013
Sonia Bracamontes