Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Jobrelatedcoursework
Activities
References
Timeline
Generic

Sonia Brantley

Powhatan,VA

Summary

Motivated professional with several years of experience offering office support in the industry. An energetic and reputable individual possessing a strong work ethic, professional demeanor, and superb initiative. Exceptional customer service and decision-making skills with outstanding skills in complex problem-solving and conflict resolution..

Overview

10
10
years of professional experience
1
1
Certification

Work History

Health System Specialist

National Radiation Oncology Program (132)
Richmond, VA
08.2020 - Current
  • Oversaw and maintained compliance with all administrative operations
  • Analyzing and evaluating all field radiation oncology service contracts to ensure compliance with healthcare standards
  • Enhanced accuracy in completing administrative tasks and providing detailed guidance to employees
  • Oversaw contract compliance and assessed service performance to ensure optimal results
  • Collaborated with senior leadership to enhance decision-making through data-driven solutions, conducting analysis and organizational management to recommend process development and modification
  • Utilized individual skills to contribute to the creation of an integrated and comprehensive monitoring system, enhancing the delivery of medical care for Veterans
  • Performed pre-and post-award functions such as issuing contract modifications, negotiating changes, and exercising options
  • Effectively managed the coordination of Application Data Processing Applications (ADPAC) utilizing multiple VHA software and systems
  • Demonstrated strong attention to detail resulting in accurate and efficient decision making
  • Displayed expertise in the objectives of the National Radiation Oncology program and adeptly assessed program achievements using diverse evaluation techniques
  • Ensured accurate documentation for progressing payment approvals based on verified acquisition/contract evidence
  • Conducted evaluations of pre-award and post-award strategies, plans, and techniques used in specialized acquisitions to identify areas for improvement
  • Managed statement of work, Independent Government Cost Estimate (IGCE), Security checklist (6500), and invoice processing payments
  • Ensured completeness and timeliness of acquisition packages while executing base or option years
  • Managed full life-cycle of contract administration including determining scope, facilitating modifications, and supplemental agreements with justifications
  • Conducted approval reviews/fair opportunity evaluations to resolve claims disputes
  • Completed all necessary paperwork for contract terminations
  • Interpreted and applied laws, regulations, policies, standards, and procedures related to contracting issues in compliance with Federal guidelines
  • Effective communication with multiple stakeholders including VHA Program Offices, Networks, and Facilities
  • Collaborated with Federal agencies, commercial vendors, and contractors
  • Planned and evaluated data management strategies to enhance organizational performance analysis
  • Facilitated the successful implementation of conflicting recommendations through clear and concise communication with management
  • Displayed comprehensive knowledge in Veterans Health Administrative health care delivery systems, including missions, organizations, programs, and requirements
  • Coordinated and oversaw the accreditation process for forty-one Veteran Health Administration Radiation Oncology facilities, ensuring compliance with regulatory and credentialing groups
  • Possessing an extensive understanding of the administrative laws, policies, and regulations relevant to the Radiation Oncology Program office
  • Demonstrated comprehensive understanding of government-wide, agency, and facility systems in diverse administrative areas like budgeting, personnel management, and procurement
  • Develop written program workflow guidance
  • Implemented delegation of authority, evaluation of people and programs, and adaptation to dynamic priorities; Proficient in planning, organizing, and directing workgroups for optimal teamwork
  • Demonstrated expertise in understanding and optimizing the interrelationships and interdependencies within medical and administrative services, facilitating seamless operations.

Administrative Officer

Geriatrics and Extended Care (181)
Richmond, VA
02.2014 - 08.2020
  • Assisting with policy formulation and performing studies on manpower, space, programs, budget, and equipment usage in collaboration with the Associate Chief of Staff
  • Ensured adherence to procedural guidelines by reviewing personnel, financial, and confidential memoranda
  • Actively engaged in various management committees/conferences
  • Provided budget formulation advice and evaluated annual budget proposals for clinical services
  • Leads and supervises the department office staff, ensuring smooth operations and effective communication with administrative and clinical program management
  • Provided advice and assistance to clinical service chiefs and their administrative staff, facilitating the execution of personnel management duties while devising effective strategies for achieving professional goals
  • Managed Credentialing and Privileging procedures to meet license expiration deadlines, ensuring compliance with The Joint Commission standards and medical staff policies
  • Maintained responsibility for producing regular and ad hoc reports
  • Served as a principal liaison, facilitating communication between clinical and administrative services
  • Coordinated clinical service activities with the Quality Management Department to meet requirements of external reviews including the Joint Commission and Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Completed various special projects such as investigations, audits, task forces, surveys, studies, and reviews
  • Acted as a representative for the Associate Chief of Staff in activities associated with scarce medical specialty contracts and DOD sharing agreements
  • Developed and maintained financial tracking mechanisms for monitoring spending, obligations, services requested, and expenses
  • Managed responses to Congressional inquiries and designated matters
  • Ensured effective communication and follow-up with patients, enhancing overall satisfaction and loyalty
  • Coordinated and organized staff travel arrangements, including creating comprehensive itineraries, preparing materials for travel-related meetings, and processing travel authorizations and expense reports
  • Managed and coordinated the implementation of Application Data Processing Applications, resulting in improved efficiency and productivity
  • COR; managed life-cycle of contract administration including determining scope, facilitating modifications, and supplemental agreements with justifications.

Education

Master of Business Administration in Business Administration -

LSUS
10.2024

Bachelor of Arts in Business Administration -

Strayer University
12.2021

Associate of Arts - Business Administration

Strayer University
Midlothian, VA
03-2020

Skills

  • Contracting Officer Representative
  • Travel and expense
  • Timekeeping and PIV Sponsor
  • Personnel management and administrative advice
  • Supervision of administrative and training staff
  • Standard operating procedures development
  • Human resource management and personnel actions
  • Mentorship and counseling
  • Leadership Skills
  • Effective customer communication
  • Project Implementation
  • Healthcare delivery systems management
  • Trained in ADOBE Pro, Microsoft Office Suite, OneNote, Skype for Business, Cisco, Publisher, Power BI, ProPresenter Presentation Software
  • Attention to Detail
  • Analytical Skills
  • Supervisory
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Decision-Making and Problem solving
  • Analytical Thinking
  • Organizational Skills
  • Continuous Improvement
  • Self-Management and Reliability
  • Multitasking
  • Professional Demeanor
  • Goal Setting
  • Adaptability and Flexibility
  • Administration and management
  • Contract Development
  • Healthcare management
  • Quality Improvement
  • Data management
  • Time Management
  • Problem-solving abilities

Certification

  • Green Belt Certification
  • Lean Transformation Certification
  • Federal Acquisition for Contracting Officer Representative (FAC-COR Level II)
  • Leadership Development, Administrative Academy graduate

Accomplishments

  • I successfully implemented a quarterly report using Power Apps software for the National Radiation Oncology program. This improved the tracking of time-sensitive reports. Additionally, I developed a Standard Operating Procedure (SOP) for geriatrics clerical staff and proposed a hospital-wide call center, which led to improved patient satisfaction. I also created a suspense tracking sheet to ensure all deadlines were consistently met and provided daily reports for the Executive Leadership Team. I received a monetary award for proposing a new call center, which was approved and opened. This led to me becoming the first supervisor and implementing an auto-call and automatic call distribution system. Lastly, I proposed and assisted with the first Richmond VAMC's Patient Safety Fair in March, which included various educational activities and demonstrations and is now an annual event. All of the above was at the Veterans Health Administration in Richmond, Virginia.

Jobrelatedcoursework

  • Project Management
  • Management Information Systems
  • Economic Analysis for Management
  • Financial Management
  • Organizational Strategy and Policies
  • Marketing Strategy
  • Business Administration
  • Project management
  • Business Capstone
  • Finance
  • Management and Human Resources
  • Contract ordering

Activities

  • Preproduction Ministry, Church
  • Jack and Jill of America - Legacy Member

References

  • Dr. Shawn Hobbs, Commonwealth Eye, 804-641-2020, docshh@mac.com
  • Carmen Quinone, Customer Service Manager, 352-428-6369, Carmen.quinones@va.gov
  • Sharon Rhone, Retired, HBCU Coordinator/Supervisor, 757-870-6473, SYRhone2@yahoo.com
  • Shelby Donehue, Human Resources, 804-683-0235, Shelby.donehue@comcast.net

Timeline

Health System Specialist

National Radiation Oncology Program (132)
08.2020 - Current

Administrative Officer

Geriatrics and Extended Care (181)
02.2014 - 08.2020

Master of Business Administration in Business Administration -

LSUS

Bachelor of Arts in Business Administration -

Strayer University

Associate of Arts - Business Administration

Strayer University

Similar Profiles

CREATE PROFILE
Sonia Brantley