Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sonia Byrne

37139 Charter Oaks Blvd.,MI

Summary

Dynamic professional with extensive experience in customer service and maintenance coordination at Costco Wholesale Corp. Proven ability to enhance client communication and deliver exceptional service. Skilled in managing accounts receivable and maintaining vendor relationships, ensuring timely operations. Recognized for building strong customer relationships and achieving high accuracy in financial transactions.

Overview

31
31
years of professional experience

Work History

Front End Assistant

Costco Wholesale Corp
07.2013 - Current
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Maintenance Coordinator

Paramount Propeties
10.2008 - 09.2011
  • Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
  • Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
  • Managed move in and move out paper work.
  • Closed all work orders for accurate weekly reports.
  • Managed all maintenance calls via, email, current call, and over night request.
  • Creating a genuine rapport with all residence, and seeing to their current and long term needs.


Accounts Receivable Clerk

Superior Buick, GMC Truck
10.1994 - 10.1997
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Trained new cashiers.
  • Reconciled accounts for Service, Body Shop, and Parts Departments.
  • Manage warranty submissions.
  • Light bill collection.

Education

High School Diploma -

Southwestern Highschool
Detroit, MI

No Degree - Billing And Coding

Medical Billing
Online

Skills

  • Register preparation
  • Client communication
  • Product restocking
  • Excellent A-1 Member Service

Accomplishments

Achieved a medical billing certificate with high scores


Created a Maintenance document that is used until this day.


High scores for upgrades, stamp sales, Children's Miracle Network campagne, and high accuracy with door audits

Timeline

Front End Assistant

Costco Wholesale Corp
07.2013 - Current

Maintenance Coordinator

Paramount Propeties
10.2008 - 09.2011

Accounts Receivable Clerk

Superior Buick, GMC Truck
10.1994 - 10.1997

High School Diploma -

Southwestern Highschool

No Degree - Billing And Coding

Medical Billing

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Sonia Byrne